Summary
Overview
Work History
Education
Skills
Timeline
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Amari Brown

Tallahassee,FL

Summary

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

3
3
years of professional experience

Work History

Voluntary Worker

Local Church
02.2021 - 07.2022
  • Greeted 50+ visitors, answered questions and assisted with individual needs or requests.
  • Assisted with special events and programs.
  • Responded to questions from community members.

Customer Service Associate

Publix
01.2021 - 07.2022
  • Helped 200+ customers daily with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Coordinated with other departments to complete team building exercises

Education

Bachelor of Science - Business Administration

Florida Agricultural And Mechanical University
Tallahassee, FL
04.2026

High School Diploma -

East Coweta High School
Sharpsburg, GA
05.2022

Skills

  • Event organization
  • Excellent Communication
  • Flexible and Adaptable
  • Self-Motivated
  • Team-building
  • Teamwork and Collaborative
  • Sales expertise
  • Service standard compliance
  • Recordkeeping strengths
  • Team-building
  • Teamwork and Collaboration
  • Team-building
  • Teamwork and Collaboration

Timeline

Voluntary Worker

Local Church
02.2021 - 07.2022

Customer Service Associate

Publix
01.2021 - 07.2022

Bachelor of Science - Business Administration

Florida Agricultural And Mechanical University

High School Diploma -

East Coweta High School

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Amari Brown