Amari Green
New York,NY
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Event Bartender
Company You Keep Hospitality
09.2024 - Current
- Fostered a positive work environment among team members through effective communication and a collaborative approach to problemsolving.
- Enhanced customer experience by providing personalized drink recommendations and engaging in friendly conversation.
- Ensured timely replenishment of bar supplies during events, maintaining a well-stocked inventory for seamless beverage service.
- Ensured compliance with all applicable health regulations by meticulously cleaning glassware, utensils, and equipment.
- Collaborated with fellow bartenders and event staff to ensure seamless coordination and timely service during busy events.
Event Server/ Event Bartender/ Barista
Jitjatjo
08.2021 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Contributed to successful events through proactive problem-solving and attentive customer service, earning recognition from clients and supervisors alike.
- Optimized table settings for maximum efficiency in serving guests while maintaining elegant presentation standards.
- Supported team members during high-pressure situations by anticipating needs and offering assistance as needed, resulting in smoother event operations overall.
Bartender
OTG Management
11.2022 - 09.2024
- Effectively servicing 8 table stations, improving my ability to focus and multitask uniformly.
- Assisted customers in navigating the menu and recommended suitable options when asked
- Built strong rapport with returning guests through friendly and professional service.
- Independently managed bar operations including opening and closing duties, as well as conducting end-of-day tasks to ensure accurate cash and credit card transactions.
- Worked directly with customers by mixing and serving cocktails and mocktails, following standard recipes.
- Increased daily and weekly sales by upselling and advising on cocktail ingredients.
- Processed payments accurately and efficiently with POS system.
Hospitality Agent
HMG Plus
11.2021 - 10.2022
- Responsible for meeting and greeting visitors, recording attendance, or registering individuals into the database.
- Answer questions and address concerns of visitors in a charming and polite manner.
- Coordinate with vendors, making sure equipment or materials are delivered on time and set up properly.
- Collaborate with other event teams, ensuring all duties are performed in a timely fashion.
Shift Supervisor/Barista
Starbucks
08.2018 - 08.2020
- Supervised a team of 5 baristas.
- Demonstrated strong work ethic and motivated coworkers through leading by example
- Provided thorough employee training and ensured adherence to company guidelines and procedures.
- Effectively prepared and coached trainees through the preparation of standard beverages or customized orders.
- Managed cash handling and ensured store safety
- Ensured prompt and professional handling of customer issues
- Managed inventory by ordering, receiving, and stocking supplies and retail products
- Handled large volumes of customers in a fast-paced environment, in a cheerful and welcoming manner.
- Implemented exceptional customer service.
- Personally connected with customers, creating a personalized experience; focusing on remarkable communication.
- Provided product recommendations and menu suggestions to assist indecisive customers.
Bartender / Trainer / Server / Bartender
Carrabba's Italian Grill
12.2016 - 07.2018
- Effectively servicing 8 table stations, improving my ability to focus and multitask uniformly.
- Familiarized customers with the menu items and made appropriate suggestions when requested.
- Accommodating modifications and allergy requests.
- Built strong rapport with returning guests through friendly and professional service.
- Independently opened and closed the bar, performed end-of-day duties, which included tallying up and verifying all cash and credit card transactions are accurate.
- Mixed and served cocktails and mocktails to customers using standard recipes
- Increased daily and weekly sales by upselling and advising on cocktail ingredients.
Education
High School Diploma -
Georgetown High School
06.2014
Skills
- Service-oriented mindset
- Complex Problem-Solving
- Outstanding customer service
- Menu Memorization
- Safe serving knowledge
- Customer service expertise
- Engaging personality
- Proficient in mixology
- Cleanliness and organization
- Efficient multitasking
- Reliable and punctual
- Fast paced environment adaptability
Certification
- TIPS Certified
- Food Handler's License
Timeline
Event Bartender
Company You Keep Hospitality
09.2024 - Current
Bartender
OTG Management
11.2022 - 09.2024
Hospitality Agent
HMG Plus
11.2021 - 10.2022
Event Server/ Event Bartender/ Barista
Jitjatjo
08.2021 - Current
Shift Supervisor/Barista
Starbucks
08.2018 - 08.2020
Bartender / Trainer / Server / Bartender
Carrabba's Italian Grill
12.2016 - 07.2018
High School Diploma -
Georgetown High School