Amari Hampton
Tallahassee,FL
Summary
Driven client care advocate delivering compassionate and efficient support in client interactions and healthcare coordination. Adept at building strong, empathetic relationships with patients, families, and healthcare teams to ensure seamless communication and optimal care outcomes. Skilled in navigating complex medical information and advocating for client needs, promoting collaborative and inclusive environment. Committed to enhancing client experiences through genuine empathy, persuasive communication, and unwavering patience. A compassionate, creative, and effective mentor and motivator with valuable experience in parks and recreation professional development assistance, parks and recreation program development assistance, and project planning assistance. Equipped with an extensive background in versatile organization and leadership,. A student-centric mentor assists in academic eligibility and is a motivational coach.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Patient Care Advocate
StarTek
09.2022 - 11.2023
- Provided empathy and solutions in a fast-paced environment while focusing on one-call solutions
- Worked diligently with customers, providing them with solutions, and answering general customer service questions that may include service issues, billing inquiries, and product enhancement opportunities
- Researched and analyzed data
- Participated in upselling when needed
- Monitored calls and emails for quality assurance
Breakfast Attendant
AC Hotel by Marriott
11.2023 - 02.2024
- Responsible for cleaning tables, sweeping floors, sanitizing the toaster, coffee maker, and food displays, as well as refilling supplies and informing the manager of any shortages
- When handling food and beverages, adhere to all safety and sanitary procedures to uphold requirements for human health
- By calculating sales prices, accepting payments, and processing them
- Followed corporate and governmental norms for cleanliness and sanitization
- Examined the accuracy and completeness of the payment and personal data on guest accounts
Education
Bachelor of Arts - Social Work
Florida Agricultural And Mechanical University
Tallahassee, FL07-2025
Associate of Arts -
Tallahassee State College
Tallahassee, FL06-2023
High School Diploma -
Amos P Godby Highschool
Tallahassee, FL05-2021
Skills
- Verbal and Written Communication
- Microsoft and Google Office
- HIPPA Compliance
- Behavioral management and modification
- Customer Service
- Time Management
- Relationship Building
- Scheduling
Certification
- CPR/AED/ First Aid Certified
- Certified IRB Professional
Timeline
Breakfast Attendant
AC Hotel by Marriott
11.2023 - 02.2024
Patient Care Advocate
StarTek
09.2022 - 11.2023
Bachelor of Arts - Social Work
Florida Agricultural And Mechanical University
Associate of Arts -
Tallahassee State College
High School Diploma -
Amos P Godby Highschool