Amari Hemphill
Washington
Summary
Office professional prepared for this role with comprehensive experience in administrative functions, scheduling, and office management. Known for driving efficiency and streamlining processes to support organizational goals. Excels in team collaboration and adapts readily to changing needs, ensuring reliable and consistent performance. Proficient in communication and organizational skills, traits highly valued by employers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Records Clerk
Potomac Job Corps Center
02.2023 - 07.2024
- Assisted with typing, data entry, and answering incoming calls as required
- Maintained accuracy of records by verifying accuracy of data in records
- Destroyed records in line with retention schedules to protect confidential information and comply with regulations
- Generated reports from database systems to track records
- Safeguarded sensitive information by enforcing strict security protocols and monitoring access to critical files
Apartment Leasing Agent/Office Administrative Assistant
Paradise at Parkside
09.2021 - 10.2022
- Managed move-in and move-out processes efficiently, minimizing vacancies by coordinating unit turnovers quickly and effectively
- Collected monthly rent payments and other fees, always properly recording, and processing money
- Resolved conflicts between tenants regarding noise, encroachments, and parking
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution
- Ensured accurate record-keeping with diligent data entry and database management for vital company information
Office Staff Assistant
D.O.E.S. Wage and Hour Office
06.2016 - 09.2021
- Conducted regular inventory checks of office supplies, anticipating and ordering necessary items before depletion to avoid work disruptions
- Updated employee databases regularly, ensuring correct personnel records were easily accessible when needed by human resources or other departments
- Saved company resources by efficiently utilizing office supplies and equipment, identifying cost-saving opportunities where possible
- Streamlined invoice processing workflows, reducing processing time
Education
Human Services
Monroe College
New Rochelle, NYSkills
- Verbal and written communication
- Active listening
- Public speaking
- Teamwork and collaboration
- Conflict resolution
- Emotional Intelligence
- Empathy
- Relationship building
- Decision making
- Delegation
- Motivation
- Adaptability
Communication Skills
Interpersonal Skills
Leadership Skills
Problem-Solving & Critical Thinking
- Analytical thinking
- Creativity
- Strategic Thinking
- Resourcefulness
- Troubleshooting
- Prioritization
- Multitasking
- Meeting deadlines
- Goal setting
- Attention to detail
- Reliability
- Accountability
- Integrity
- Self-motivation
Time Management & Organization
Work Ethic & Professionalism
Certification
- CPR/ AED Certification, DC Department of Health
- Internal Audit Certification, DEKRA150 9001
Timeline
Records Clerk
Potomac Job Corps Center
02.2023 - 07.2024
Apartment Leasing Agent/Office Administrative Assistant
Paradise at Parkside
09.2021 - 10.2022
Office Staff Assistant
D.O.E.S. Wage and Hour Office
06.2016 - 09.2021
Human Services
Monroe College
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