Dynamic and detail-oriented professional with extensive experience in customer service and animal handling at Petsmart. Proven ability to enhance client satisfaction through effective communication and safety measures. Skilled in nail trimming and data entry, consistently ensuring a safe and welcoming environment for both pets and their owners.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dog Groomer
Petsmart
Whiteplains, NY
12.2022 - Current
Bathing
Drying
Scissoring
Shaving of feet and sanitary
Nail care and dental care
Ability to care for pet and keeping them safe from any harm or injury
Computer experience with booking, documentation, and POS
Receptionist & Front End Supervisor
Stop and Shop
Eastchester, NY
01.2017 - 07.2020
Customer relations.
Money management.
Filing and Computer Applications Skills (Excel, Microsoft, PowerPoint, All Scripts)
Bookkeeping
Supervising employees.
Assisted with special projects assigned by management when required.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Maintained a neat reception area by organizing materials and tidying up furniture.
Operations Specialist & receptionists
Ashley Homestore
Yonkers, NY
07.2019 - 03.2020
Customer relations
Money management
Filing and Computer Applications Skills (Excel , Microsoft , PowerPoint , All Scripts, Pos9 ,Sharepoint)
Bookkeeping
Supervising employees
Financing
Phone communications
Dental Department Office Aid
Mount Vernon Neighborhood Health Center
Mount Vernon, NY
09.2015 - 12.2017
Patient registry and booking.
Appointment Scheduling.
Filing and Computer Applications Skills (Excel, Microsoft, PowerPoint, All Scripts)
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Identified needs of customers promptly and efficiently.
Cashier, Food Prep
Yankee Stadium
Bronx, NY
06.2014 - 09.2015
Money management
Food preparation
Customer service and satisfaction
Education
BSN - Nursing
Chamberlain University College of Nursing
New Brunswick, NJ
05.2025
Some College (No Degree) - Nursing
Bloomfield Coll
Bloomfield, NJ
01-2018
Some College (No Degree) - Nursing
College of New Rochelle
New Rochelle, NY
01-2017
Advanced Regents Diploma -
Democracy Prep Charter High School
Manhattan, NY
05.2015
Skills
Team collaboration
Customer service
Time management
Communication skills
Data entry
Safety precautions and measures
Facility policies and procedures
Patient care
Clinical assessment
Medical documentation
Problem solving
Record keeping
Professionalism and ethics
Microsoft office
Materials ordering
Attention to detail
Injury evaluation
Team building
Analytical thinking
Patience and empathy
Pet grooming techniques
Reliability and punctuality
Problem-solving abilities
Illness assessment and treatment
Affiliations
International Order of Eastern Star, Annual Aids Walk, Toys for Tots drive, etc
9th grade senior cadet; mentoring, Community Service,Leadership Role
White Rock Church Soup Kitchen
Girl Scouts of Westchester County; Greys Baptist church, Mt. Vernon, NY
Certification
Certificate from City Arts Drama Center, NC, for "Creative Dramatics", summer of 2006
Certificate from City Arts Drama Center , NC, for "Broadway Dance", summer of 2006