Amari Martinez
Las Vegas,NV
Summary
Fast-paced and dependable, with experience supporting servers and kitchen staff to ensure timely, accurate food delivery. Known for strong teamwork, attention to detail, and maintaining a clean, organized dining environment while providing excellent guest service.
Motivated and hardworking, with a positive attitude and ability to thrive in busy restaurant environments. Skilled in communication, multitasking, and supporting team members to deliver a smooth and enjoyable dining experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Professional
Findlay Honda Henderson
08.2025 - Current
- Developed strong customer relationships to enhance satisfaction and retention.
- Presented product features and benefits to potential buyers, increasing engagement.
- Collaborated with team members to optimize sales strategies and improve performance.
- Utilized CRM software to track leads and manage customer interactions efficiently.
- Demonstrated extensive knowledge of automotive products, guiding customers in decision-making.
- Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
- Negotiated favorable contracts with clients, securing long-term partnerships and steady revenue streams.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
Sales Consultant
CarMax
12.2024 - 06.2025
- Assisted customers in identifying vehicle needs and preferences, enhancing overall satisfaction.
- Conducted comprehensive vehicle presentations, highlighting features and benefits to facilitate informed purchasing decisions.
- Collaborated with team members to maintain a well-organized sales floor, ensuring an appealing customer experience.
- Managed customer inquiries effectively, providing timely information on vehicle availability and financing options.
Cocktail Server
Swingers: The Crazy Golf Club
08.2024 - 12.2024
- Delivered prompt and friendly service to enhance guest experiences during events.
- Managed drink orders efficiently, ensuring timely delivery to guests at multiple stations.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Collaborated with kitchen staff to coordinate food and beverage pairings for special events.
- Utilized POS system for processing orders accurately and handling payments swiftly.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
- Contributed to team success by assisting co-workers during high-volume periods as needed.
Server
J Christopher's
01.2024 - 07.2024
- Provided exceptional customer service, ensuring satisfaction and fostering repeat business.
- Managed tables efficiently, optimizing seating arrangements to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and accurate orders.
- Maintained cleanliness and organization of dining area to uphold health standards.
- Suggested menu items based on customer preferences, enhancing overall dining experience.
- Adapted quickly to high-pressure situations, maintaining composure during peak hours.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Barista/Shift Supervisor
Starbucks
12.2019 - 06.2024
- Supervised daily operations, ensuring adherence to company standards and protocols.
- Trained new baristas on beverage preparation and customer service techniques.
- Managed inventory levels, performing regular stock assessments and ordering supplies as needed.
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Ensured high-quality products by closely monitoring espresso extraction times and milk steaming techniques.
- Assisted customers with special requests and dietary concerns, ensuring their needs were met while adhering to company guidelines.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies.
Host
California Pizza Kitchen
08.2018 - 05.2019
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed waitlists effectively to optimize seating arrangements during peak hours.
- Assisted with menu explanations and recommendations to enhance guest dining experience.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Education
High School Diploma -
Associate of Applied Science - Computer Engineering
Kennesaw State University
Kennesaw, GA05.2023
Associate of Applied Science - Computer Engineering
Georgia Southern University
Statesboro, GA05.2023
Skills
Objection handling
Certification
•FOOD HANDLER SAFETY TRAINING CARD
•TAM of Nevada Card (Techniques of Alcohol Management)
•Las Vegas Metropolitan Police Department NON-GAMING Sheriff’s CARD
Timeline
Sales Professional
Findlay Honda Henderson
08.2025 - Current
Sales Consultant
CarMax
12.2024 - 06.2025
Cocktail Server
Swingers: The Crazy Golf Club
08.2024 - 12.2024
Server
J Christopher's
01.2024 - 07.2024
Barista/Shift Supervisor
Starbucks
12.2019 - 06.2024
Host
California Pizza Kitchen
08.2018 - 05.2019
High School Diploma -
Associate of Applied Science - Computer Engineering
Kennesaw State University
Associate of Applied Science - Computer Engineering
Georgia Southern University