Amari Martinez
Las Vegas,NV
Summary
Fast-paced and dependable, with experience supporting servers and kitchen staff to ensure timely, accurate food delivery. Known for strong teamwork, attention to detail, and maintaining a clean, organized dining environment while providing excellent guest service.
Motivated and hardworking, with a positive attitude and ability to thrive in busy restaurant environments. Skilled in communication, multitasking, and supporting team members to deliver a smooth and enjoyable dining experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Professional
Findlay Honda Henderson
Henderson, NV
08.2025 - Current
- Developed strong customer relationships to enhance satisfaction and retention.
- Presented product features and benefits to potential buyers, increasing engagement.
- Collaborated with team members to optimize sales strategies and improve performance.
- Utilized CRM software to track leads and manage customer interactions efficiently.
- Demonstrated extensive knowledge of automotive products, guiding customers in decision-making.
- Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
- Negotiated favorable contracts with clients, securing long-term partnerships and steady revenue streams.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
Sales Consultant
CarMax
Las Vegas, NV
12.2024 - 06.2025
- Assisted customers in identifying vehicle needs and preferences, enhancing overall satisfaction.
- Conducted comprehensive vehicle presentations, highlighting features and benefits to facilitate informed purchasing decisions.
- Collaborated with team members to maintain a well-organized sales floor, ensuring an appealing customer experience.
- Managed customer inquiries effectively, providing timely information on vehicle availability and financing options.
Cocktail Server
Swingers: The Crazy Golf Club
Las Vegas, NV
08.2024 - 12.2024
- Delivered prompt and friendly service to enhance guest experiences during events.
- Managed drink orders efficiently, ensuring timely delivery to guests at multiple stations.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Collaborated with kitchen staff to coordinate food and beverage pairings for special events.
- Utilized POS system for processing orders accurately and handling payments swiftly.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
- Contributed to team success by assisting co-workers during high-volume periods as needed.
Server
J Christopher's
Alpharetta, GA
01.2024 - 07.2024
- Provided exceptional customer service, ensuring satisfaction and fostering repeat business.
- Managed tables efficiently, optimizing seating arrangements to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and accurate orders.
- Maintained cleanliness and organization of dining area to uphold health standards.
- Suggested menu items based on customer preferences, enhancing overall dining experience.
- Adapted quickly to high-pressure situations, maintaining composure during peak hours.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Barista/Shift Supervisor
Starbucks
Alpharetta, GA
12.2019 - 06.2024
- Supervised daily operations, ensuring adherence to company standards and protocols.
- Trained new baristas on beverage preparation and customer service techniques.
- Managed inventory levels, performing regular stock assessments and ordering supplies as needed.
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Ensured high-quality products by closely monitoring espresso extraction times and milk steaming techniques.
- Assisted customers with special requests and dietary concerns, ensuring their needs were met while adhering to company guidelines.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions in line with company policies.
Host
California Pizza Kitchen
Atlanta, GA
08.2018 - 05.2019
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed waitlists effectively to optimize seating arrangements during peak hours.
- Assisted with menu explanations and recommendations to enhance guest dining experience.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Education
High School Diploma -
Associate of Applied Science - Computer Engineering
Kennesaw State University
Kennesaw, GA05.2023
Associate of Applied Science - Computer Engineering
Georgia Southern University
Statesboro, GA05.2023
Skills
Objection handling
Sales expertise
Upselling and cross selling
Closing techniques
Point of sale operation
Cold calling
Cash handling
Customer service
Negotiation tactics
Closing talents
CRM proficiency
Systems and software expertise
Time management
Customer experience enhancement
Social media marketing
Closing sales
Processing payments
Product and service knowledge
Relationship building
Certification
•FOOD HANDLER SAFETY TRAINING CARD
•TAM of Nevada Card (Techniques of Alcohol Management)
•Las Vegas Metropolitan Police Department NON-GAMING Sheriff’s CARD
Timeline
Sales Professional
Findlay Honda Henderson
08.2025 - Current
Sales Consultant
CarMax
12.2024 - 06.2025
Cocktail Server
Swingers: The Crazy Golf Club
08.2024 - 12.2024
Server
J Christopher's
01.2024 - 07.2024
Barista/Shift Supervisor
Starbucks
12.2019 - 06.2024
Host
California Pizza Kitchen
08.2018 - 05.2019
High School Diploma -
Associate of Applied Science - Computer Engineering
Kennesaw State University
Associate of Applied Science - Computer Engineering
Georgia Southern University