Amari Moy
Austin,TX
Summary
Professional trainer with strong background in developing and delivering effective training programs. Skilled in instructional design, curriculum development, and performance assessment. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, flexibility, and fostering positive learning environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Whataburger Trainer
Whataburger
05.2023 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Campus Advocate
Planned Parenthood of Greater Texas
09.2022 - 12.2024
- Established effective communication channels for students to report concerns, seek advice, or request accommodations as needed.
- Collaborated closely with academic departments to ensure consistency in policies related to student rights, responsibilities, and expectations across all areas of study.
- Spearheaded initiatives aimed at reducing substance abuse on campus by providing education, resources, and support for those seeking help or recovery options.
- Provided crisis intervention services when necessary, ensuring rapid response times during emergency situations involving student welfare matters.
- Facilitated conflict resolution between students, providing mediation and guidance to achieve mutually beneficial outcomes.
Server
Lupe Tortilla
01.2023 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
To-Go Server
Pappadeaux
01.2022 - 05.2023
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
- Served as a reliable team player by covering shifts when necessary to maintain optimal staffing levels during busy periods.
- Handled cash transactions accurately, contributing to a well-balanced till at shift''s end.
Education
Bachelor of Science - Kinesiology
Huston-Tillotson University
Austin, TX12-2024
High School Diploma -
Rowlett High School
Rowlett, TX06-2021
Skills
- Teamwork and collaboration
- Reliability
- Time management
- Attention to detail
- Planning and coordination
- Creative problem solving
- Excellent communication
- Strong work ethic
- Adaptability and flexibility
Accomplishments
- Employee of the Month
- Completed and passed ServSafe Manager Certification
- Trained and mentored 3 employees
Certification
- ServSafe Food Handler's Certification
Languages
English
Native or Bilingual
Timeline
Whataburger Trainer
Whataburger
05.2023 - Current
Server
Lupe Tortilla
01.2023 - 05.2023
Campus Advocate
Planned Parenthood of Greater Texas
09.2022 - 12.2024
To-Go Server
Pappadeaux
01.2022 - 05.2023
- ServSafe Food Handler's Certification
Bachelor of Science - Kinesiology
Huston-Tillotson University
High School Diploma -
Rowlett High School
Similar Profiles
Samantha SaenzSamantha Saenz
Manager at WhataburgerManager at Whataburger
Danielle DeVilleDanielle DeVille
Staff Member at WhataburgerStaff Member at Whataburger
Elektra AvilaElektra Avila
Team Member at WhataburgerTeam Member at Whataburger