Amari Oakley
Freeport,NY
Summary
Motivated individual with experience in customer service and retail sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Current section and team leader.
Overview
5
5
years of professional experience
Work History
Sale Associate
Dave & Buster's
10.2018 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Maintained records related to sales, returns and inventory availability.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
Education
High School Diploma -
Locust Valley High School
99 Horse Hollow Rd Locust Valley, NY 1156006.2016
Skills
- Money Handling
- Customer Service
- Social Perceptiveness
- Cash Register Operation
- Product and Service Sales
- Cash Handling Accuracy
- Stocking and Replenishing
- Product Promotion
- Answering Customer Questions
Timeline
Sale Associate
Dave & Buster's
10.2018 - Current
High School Diploma -
Locust Valley High School
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