Amari Palmer
Winterville,NC
Summary
Resourceful Customer Services Officer known for high productivity and efficient task completion. Excel in conflict resolution, customer relationship management, and communication skills. Utilize active listening, empathy, and problem-solving to enhance customer satisfaction and loyalty. Committed to leveraging time management and adaptability to meet tight deadlines and unexpected challenges.
Overview
3
3
years of professional experience
Work History
Customer Service
Sawyers fun Park
Winterville, NC
04.2022 - Current
- Informing customers about what our facility has to offer, and then helping those customers choose what is best for them. Working on corporate events and outreach events. Training new employees on the job.
- Provided customers with product information, and resolved their issues promptly.
- Resolved customer complaints regarding services or products professionally.
- Conducted regular follow-up calls with customers after purchase completion.
- Participated in team meetings discussing ideas on how to better serve our customers' needs.
- Attended training sessions regularly to stay updated on new products or services offered by the company.
- Conducted assessments of trainee performance, providing feedback on areas for improvement.
Education
High School Diploma -
South Central High School
Winterville, NC06-2023
Some College (No Degree) - Exercise Physiology
East Carolina University
Greenville, NCSkills
- Team training and development
- Customer queries
- Troubleshooting
- Communication
- Teamwork
- Problem-solving
- Fast Learner
Timeline
Customer Service
Sawyers fun Park
04.2022 - Current
High School Diploma -
South Central High School
Some College (No Degree) - Exercise Physiology
East Carolina University
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