Amari Parker
Freeport,IL
Summary
Dynamic Eligibility Associate at HCM, recognized for enhancing office efficiency and reducing application processing times through optimized workflows. Expert in public assistance programs, demonstrating accuracy and effective communication while fostering positive client relationships. Proven ability to manage documentation meticulously, ensuring compliance with relevant statutes and delivering exceptional applicant support.
Overview
2
2
years of professional experience
Work History
Eligibility Associate
HCM
01.2023 - 03.2025
- Enhanced office efficiency through meticulous record-keeping practices, ensuring organized storage of both digital files and physical documents.
- Reduced application processing times by streamlining workflows and optimizing document management systems.
- Maintained up-to-date knowledge of relevant federal, state, and local statutes governing public assistance programs, ensuring accurate eligibility determinations.
- Fostered positive relationships with clients and coworkers alike, promoting a supportive and professional work environment.
- Resolved discrepancies in application materials by coordinating with clients and gathering necessary information for accurate evaluations.
Education
Associate Of General Studies - General Education
Highland Community College
2998 W Pearl City Rd, Freeport IL05.2022
Skills
- Trade policy
- Accuracy and thoroughness
- Effective communication skills
- Documentation and paperwork
- Application review
- Applicant support and service
- Public assistance programs
- Teamwork and collaboration
- Customer service
- Time management
- Reliability
- Excellent communication
Timeline
Eligibility Associate
HCM
01.2023 - 03.2025
Associate Of General Studies - General Education
Highland Community College
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