Amari Richmond
Shreveport,LA
Summary
Proven Data Entry Operator and Customer Service Specialist, adept in Microsoft Office and records management, with a track record of enhancing customer relations and data accuracy at General Dynamics. Skillfully managed large volumes of customer interactions, demonstrating exceptional communication skills and a commitment to excellence.
Overview
4
4
years of professional experience
Work History
Data Entry Operator
General Dynamics
Bossier City, LA
06.2024 - Current
- Utilized various software programs to input and manage data.
- Conducted regular checks on data for consistency and correctness.
- Maintained accurate records and updated information as needed.
- Organized and managed files to ensure easy access to information.
- Corrected data entry errors to prevent duplication or data degradation.
- Provides survivors with information on the status of their application.
Customer Service Associate
Circle K
Bossier City, LA
07.2023 - 06.2024
- Maintained a high level of product knowledge, providing accurate information to customers.
- Followed policies and procedures to meet or exceed established performance requirements.
- Provided outstanding service to new and long-lasting customers by attending closely to concerns and developing solutions.
- Educated customers on special pricing opportunities and company offerings.
Customer Service Representative
Walmart
Bossier City, LA
06.2021 - 07.2023
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Addressed inquiries, resolved customer issues, and managed customer relations.
- Consulted with customers regarding needs and addresses concerns.
- Followed policies and procedures to meet or exceed established performance.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
High School Diploma -
Minden High School
Minden, LA05-2020
Skills
- Data entry
- Microsoft office proficiency
- Records management
- File management
Timeline
Data Entry Operator
General Dynamics
06.2024 - Current
Customer Service Associate
Circle K
07.2023 - 06.2024
Customer Service Representative
Walmart
06.2021 - 07.2023
High School Diploma -
Minden High School