Amari Sokha
Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Results-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results.
Overview
6
6
years of professional experience
Work History
Sales and Marketing Assistant
Shisha Original
01.2022 - 07.2023
- Assisted call-in customers with questions and orders.
- Contacted prospective customers through phone calls and emails to develop business.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Conducted basic market research to identify customer needs.
- Responded to general inquiries from members, staff and clients via mail, e-mail and fax.
- Demonstrated products to customers, answered questions, and redirected objectives to positive features.
- Wrote engaging and successful marketing, advertising, and website copy.
- Researched and evaluated potential new markets and products.
- Used various market research tools and techniques to gather, analyze and interpret data.
- Coordinating with media representatives and sponsors.
- Maintain client database.
Server/Bartender
Strand Ballroom
07.2018 - 08.2022
- Served beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized areas to uphold venues hygiene standards.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Increased sales significantly by upselling higher-end products to customers.
- Checked guests identification before serving alcoholic beverages.
- Answered customers questions, recommended items, and recorded order information.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Set positive tone for entire experience as first point of contact for incoming guests.
- Delivered VIP bottle service in upscale environment, catering to large guess parties and celebrity clientele.
- Assembled bottle service kits with garnishes, mixed and bottles.
Personal Assistant
Touch Of Design
09.2017 - 06.2019
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Served as point of contact between clients and managerial staff.
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
- Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Sqaure.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Participated in team meetings and staff training sessions.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Helped clients to maintain independence and quality of life.
- Kept up to date records on inventory and sales.
Education
Bachelor Of Science - Neurobiology
Yale University
New Haven, CT05.2022
Master Of Laws - Studies In Law
Yale University
New Haven, CT05.2022
Skills
- Technical Management
- Broadcast Media
- Social Media Platforms
- Goal Recommendations
- Administering Social Media Accounts
- Customer Service and Assistance
- Social Media Strategy
- Sales Events
- Administrative Support
- Direct Marketing
- Setting Up Booths
- Marketing Program Planning
- Call Scheduling
- Customer Satisfaction
- Competitor Research
- Preparing Proposals
- Product Promotion
- Office Supplies and Inventory
- Social Media Networking
- Sourcing Strategies
- Cash Control
- PR Events
Timeline
Sales and Marketing Assistant
Shisha Original
01.2022 - 07.2023
Server/Bartender
Strand Ballroom
07.2018 - 08.2022
Personal Assistant
Touch Of Design
09.2017 - 06.2019
Bachelor Of Science - Neurobiology
Yale University
Master Of Laws - Studies In Law
Yale University