Summary
Overview
Work History
Education
Skills
Timeline
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Amari Terry

Washington,DC

Summary

Dedicated professional with a proven track record of aligning practices with organizational goals. Expertise in managing high-pressure situations and adapting to evolving challenges to strengthen brand presence. Consistently delivers results through organized and efficient work habits.

Overview

12
12
years of professional experience

Work History

Package Scanner

Saddle Creek Logistics
Duncan, South Carolina
02.2025 - 08.2025
  • Scanned packages using handheld devices to ensure accurate tracking and traceability.
  • Inspected packages for damage and compliance with safety standards.
  • Collaborated with team members to optimize scanning processes for efficiency.
  • Logged package data into inventory management systems without delay.
  • Organized packages by size, weight, and destination for effective routing.
  • Verified package information against shipping documents to confirm accuracy.
  • Adhered to safety protocols when handling hazardous materials.
  • Trained new employees on scanning operations and safety procedures.

Quality Control Inspector

BMW
Greer, South Carolina
07.2024 - 01.2025
  • Conducted inspections of incoming materials and finished products to ensure quality compliance.
  • Utilized inspection tools to identify defects and uphold product standards.
  • Collaborated with production teams to enhance quality control processes and protocols.
  • Documented inspection results and communicated findings to management for review.
  • Monitored production lines for consistent adherence to safety and quality guidelines.
  • Participated in audits to confirm compliance with industry regulations and standards.
  • Tested finished goods prior to shipment following established protocols.
  • Verified accuracy of product labels, including expiration dates and lot numbers.

Sanitation Technician

MUSC Hospital
Charleston, South Carolina
09.2023 - 04.2024
  • Maintained cleanliness of production areas, ensuring compliance with hygiene standards.
  • Operated cleaning equipment to effectively sanitize surfaces and tools.
  • Followed safety protocols to prevent contamination and uphold worker safety.
  • Coordinated daily sanitation tasks with team members for optimal workflow.
  • Inspected supplies and equipment for functionality and cleanliness.
  • Trained new staff on cleaning procedures and safety practices.
  • Reported maintenance issues to supervisors for prompt resolution.
  • Monitored inventory levels of cleaning supplies to ensure adequate stock.

CSR

Concentrix
Rochester, New York
02.2020 - 07.2023
  • Resolved customer inquiries and issues with efficiency, maintaining high service standards.
  • Accurately managed customer accounts and provided detailed service information.
  • Documented interactions in CRM systems for precise record-keeping.
  • Processed orders and applications, adhering strictly to company protocols.
  • Addressed customer concerns through effective consultation and feedback gathering.
  • Updated client information in databases, ensuring data accuracy.
  • Educated customers on special pricing and offerings to enhance understanding.
  • Generated comprehensive reports on inquiries and complaints for management review.

Dispatcher

Suburban Propane
Syracuse, New York
03.2018 - 02.2020
  • Coordinated daily propane delivery operations for residential and commercial clients.
  • Managed driver scheduling to enhance route efficiency and ensure timely deliveries.
  • Utilized dispatch software to track shipments and facilitate effective communication with drivers.
  • Communicated delivery times to customers and addressed inquiries promptly.
  • Tracked vehicles via GPS technology and provided real-time status updates as necessary.
  • Scheduled loads based on priority and equipment availability.
  • Maintained comprehensive logs of driver locations, delays, and cancellations.
  • Verified driver credentials prior to route assignment.

Csr/Dispatcher

Medical Answering Services LLC.
Syracuse, New York
01.2014 - 11.2017
  • Managed incoming calls for medical inquiries and appointment scheduling efficiently.
  • Provided accurate information regarding services and procedures to clients.
  • Updated patient records in electronic medical system while ensuring data integrity.
  • Handled sensitive patient information with confidentiality and professionalism.
  • Collaborated with healthcare providers for timely communication and service delivery.
  • Addressed customer inquiries and complaints promptly to maintain satisfaction.
  • Identified customer needs and delivered appropriate solutions effectively.
  • Documented all interactions in CRM software, adhering to company standards.

Education

GED -

Next Step Alliance
Wichita, KS
05-2013

Skills

  • Safety compliance
  • Data entry and analysis
  • Quality control and assurance
  • Hazardous materials handling
  • Inventory management
  • Customer service and support
  • Problem solving and resolution
  • Attention to detail
  • Effective communication skills
  • Time management strategies
  • Pallet jack operation
  • Label reading and scanning
  • Speed and accuracy in tasks
  • Warehouse safety protocols
  • Workstation organization techniques
  • Relationship building and management
  • Product documentation and information management
  • Material sorting processes
  • Crew leadership and management
  • Scanner system operation

Timeline

Package Scanner

Saddle Creek Logistics
02.2025 - 08.2025

Quality Control Inspector

BMW
07.2024 - 01.2025

Sanitation Technician

MUSC Hospital
09.2023 - 04.2024

CSR

Concentrix
02.2020 - 07.2023

Dispatcher

Suburban Propane
03.2018 - 02.2020

Csr/Dispatcher

Medical Answering Services LLC.
01.2014 - 11.2017

GED -

Next Step Alliance

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Amari Terry