Sever/Event Staff Member
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Operated POS terminals to input customer orders, swipe credit cards, and enter cash amounts received.
- Cultivated warm relationships with regular customers.
- Gained immeasurable experience in multitasking, oral and verbal communication, customer satisfaction, and conflict.
- Upsold a variety of different food and beverage items while being knowledgeable of specials and other promotions and deals
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
