Amari Winston
Bowie,Maryland
Summary
Great with customer service , well proven leader knows wha it takes to keep a successful business going.
Retail professional with extensive experience in managing store operations and leading teams to achieve sales goals. Known for strong commitment to collaboration and adaptability to changing retail environments. Proven skills in inventory management and customer service excellence.
Experienced with team leadership, customer relations, and retail operations management. Utilizes strategic planning to enhance store performance and optimize sales. Track record of fostering productive team environments and implementing effective inventory control measures.
Professional with strong background in retail management, prepared to lead teams and drive store performance. Skilled in inventory control, customer service, and staff training. Known for fostering collaboration and adapting to changing needs to achieve results. Highly reliable with strategic approach to problem-solving.
Overview
3
3
years of professional experience
Work History
Retail Supervisor
Six Flags America
03.2022 - Current
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
- Boosted store sales through effective merchandising, product placement, and promotional displays.
- Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
Digital shopper
Walmart
08.2022 - 08.2023
- Was responsible for processing up to 10-15 customer orders per day
- Examined proofs to ensure that the prints were of good quality and that no adjustments or retouching were required
- Completed the work outlined on the repair order with efficiency and accuracy
- Gave customers clear demonstrations of alarm systems so they could learn how to use each feature
Education
Bachelor Of Construction Management - Construction Management
Anne Arundel Community College
Arnold, MDHigh School -
Northwestern High School
Hyattsville, MD01.2022
Skills
- Project management
- Customer service
- Team Leadership
- Team building
- Operational improvement
- Public speaking
- Team management
- Communications
- Scheduling and timekeeping
- Store operations
- Store maintenance
- Cash handling oversight
- Sales strategy development
- Staff meeting leadership
- Sales floor organization
- Shelving
Timeline
Digital shopper
Walmart
08.2022 - 08.2023
Retail Supervisor
Six Flags America
03.2022 - Current
Bachelor Of Construction Management - Construction Management
Anne Arundel Community College
High School -
Northwestern High School