Yardi
Amaria Beasley
Las Vegas,NV
Summary
Experienced Leasing Consultant with a strong focus on delivering exceptional customer service and handling issues promptly and effectively. Possesses extensive knowledge of the Las Vegas rental market for Multifamily properties. Adept at identifying and capitalizing on opportunities to maximize occupancy rates and drive revenue growth. Impressive financial management skills enable efficient handling of lease agreements, rent collection, and budgeting. Proficient in Microsoft Office, utilizes advanced tools and technologies to streamline administrative tasks and enhance overall operational efficiency.
Overview
7
7
years of professional experience
Work History
Leasing Professional
Cushman & Wakefield
12.2021 - 10.2024
- Assist prospects during the qualification process.
- Ensure units are prepared for residents move in.
- Create and maintain files including residents' information, requests and concerns.
- Deliver exceptional customer service to prospects, residents, vendors etc.
- Collect payment such as deposits, rent etc.
- Inspect units as assigned during move in/ move out process.
- Maintaining a tidy workspace while multitasking through projects and daily tasks.
- Stay up to date on daily pricing and occupancy data.
- Thoroughly study community standards and expectations of the community.
- Create a visual experience for prospects in living at the property.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Security Professional
Allied Security
12.2022 - 08.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored property and investigated areas of suspicion.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Supervised grounds, employee entrances, and exits and security officers on duty.
- Assessed ongoing risk factors and suggested improvements to senior management.
Lead Bank Teller
Wells Fargo
01.2022 - 11.2022
- Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers.
- Complete operational activities while minimizing risks under established policies.
- Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization.
- Receive direction from managers and exercise judgment within defined policies and procedures.
- Escalate questions and issues to more experienced roles.
- Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions.
- Identify information and services to meet customers financial needs.
Front Desk Representative
Hilton
04.2018 - 04.2022
- Checking in / checking out hotel guests.
- Providing exceptional customer service to anyone who enters or exits the establishment.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Maintained clean and organized front desk areas to uphold polished company image.
- Cater to the needs of guests as far as housekeeping, directions, providing information
- Multitasking in high paced environment.
- Remaining knowledgeable on rates, promotions etc.
- Knowledgeable in safety procedures.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Planned coverage needs and organized services to support incoming special events.
Toddler Teacher - Pre-Kindergarten Teacher
KinderCare
02.2019 - 12.2021
- Development and implementation of an inclusive curriculum that nurtures the children's curiosity and enthusiasm for learning.
- Design of structured learning experiences combines with play activities for each development stage.
- Utilization of multi-instructional approaches to develop language and vocabulary skills.
- Initiation of a creative and fun program to improve social skills.
- Knowledgeable in all aspects of child development including a thorough understanding of preschool learning foundations and curriculum framework.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Effective integration of health, safety, and nutritional education into the overall curriculum.
Computer Specialist
Best Buy
09.2019 - 05.2021
- Analyzing computer hardware problems, rectifying them, servicing, and replacing parts when necessary.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained office PCs, networks and mobile devices.
- Acting as the middleman between user and manufacturer when equipment must be sent to the latter for repair.
- Installing software, demonstrating its usage, and troubleshooting when users are faced with problems.
- Maintaining backup files.
- Servicing and maintaining computer related equipment such as printers, projectors, web cameras and scanners.
- Anti-Virus software installation, reporting new virus files and malware removal.
Lead Housekeeper
Master Corp
01.2019 - 01.2021
- Responsible for the overall cleanliness and sanitation of the residents' rooms, bathrooms and common areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and germicides
- Monitor and maintain housekeeping equipment
- Respond Appropriately to resident's special requests
- Observe and report any potential safety hazards.
- Placed orders for housekeeping supplies and guest toiletries.
- Worked with front desk to respond promptly to all guest requests.
- Evaluated employee performance and developed improvement plans.
- Increased employee performance through effective supervision and training.
- Completed schedules, shift reports, and other business documentation.
Customer Service Representative
24-7 Intouch
10.2017 - 06.2020
- Multitasking between dual monitors and multiple programs.
- Receiving inbound and outbound phone calls.
- Knowledge of product and services.
- Staying organized while constantly completing order tasks.
- Ability to stay calm in difficult situations.
- Responded to customer requests for products, services, and company information.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Cross-trained and provided backup support for organizational leadership.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Education
Bachelor's Degree in Psychology -
University of Phoenix
High School Diploma -
Canyon Springs Law And Leadership Proprietorial Academy
05-2018
Skills
- Fair housing policies
- Lease administration
- Application processing
- Prospecting assistance
Software
Entrata
CRM
Real Page
On Site
Outlook
Mircrosoft Office
Timeline
Security Professional
Allied Security
12.2022 - 08.2024
Lead Bank Teller
Wells Fargo
01.2022 - 11.2022
Leasing Professional
Cushman & Wakefield
12.2021 - 10.2024
Computer Specialist
Best Buy
09.2019 - 05.2021
Toddler Teacher - Pre-Kindergarten Teacher
KinderCare
02.2019 - 12.2021
Lead Housekeeper
Master Corp
01.2019 - 01.2021
Front Desk Representative
Hilton
04.2018 - 04.2022
Customer Service Representative
24-7 Intouch
10.2017 - 06.2020
Bachelor's Degree in Psychology -
University of Phoenix
High School Diploma -
Canyon Springs Law And Leadership Proprietorial Academy