Amariah Gardner
Johnson City,TN
Summary
- GOAH Diversity Scholarship recipient with full tuition award.
- Banking experience spanning 4+ years with management and store operations background.
- Skilled in member-focused service and cross-servicing to improve service coverage and satisfaction.
- Has more than 4 years of experience in banking
- Has background in management and store operations
- Experience is member focused and cross servicing
Overview
5
5
years of professional experience
Work History
Member Service Rep/Loan officer
Eastman Credit Union
Johnson City, TN
11.2022 - Current
- Opened personal business and IRA accounts.
- Supported members with fraud concerns and account protection steps.
- Processed and recorded auto, personal, and credit card loans.
- Guided members toward financial independence through account and loan assistance.
- Supported branch efforts to meet loan objectives.
- Built knowledge of financial procedures, laws, and regulations.
- Supported branch business account updates as superuser.
- Managed card supplies and completed monthly audits.
Floating Teller
Eastman Credit Union
Gate City, VA
01.2022 - 10.2022
- Performed Teller transactions accurately and efficiently
- Balanced cash drawer
- Maintained strict confidentiality towards member accounts
- Provided excellent service and experience for members
Designated Assistant Store Manager
Food City
Colonial Heights, TN
05.2021 - 12.2021
- Oversaw daily operations of running a store
- Responsible for the budgeted sales goals and profit goals
- Managed controllable cost of supplies and labor
- Supervise, lead, and develop associates
- Assisted Store manager in that all policies and procedure is followed
Education
Bachelor of Arts - Business Administration, Marketing
Milligan University
Johnson City, Tennessee05-2021
Skills
- Fast-paced environment adaptability
- Deadline management
- Team collaboration
- Customer service excellence
Timeline
Member Service Rep/Loan officer
Eastman Credit Union
11.2022 - Current
Floating Teller
Eastman Credit Union
01.2022 - 10.2022
Designated Assistant Store Manager
Food City
05.2021 - 12.2021
Bachelor of Arts - Business Administration, Marketing
Milligan University