Summary
Overview
Work History
Education
Skills
Timeline
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Amariah Jiron

Los Lunas,NM

Summary

Efficient at handling file and document management and inventory allocation. Proficient in maintaining stringent financial controls and timelines. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Experienced in using variety of software applications and calendar management. Excellent communication and interpersonal skills. Talented Support Specialist goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Results-focused leader successful at promoting safety programs and mentoring individuals on ways to avoid mishaps and accidents. Responsive and engaging Human Resources Assistant skilled in supporting employees and managers with diverse HR needs. Expert with word processing, database and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations.

Overview

8
8
years of professional experience

Work History

Management Support Specialist

150th Aircraft Maintenance
11.2023 - Current
  • Ensures information is disseminated and that training is appropriately documented.
  • Reviews internal operating procedures for personnel and information management to ensure effectiveness and compliance with current directives.
  • Oversees submission of Officer Performance Reports/ Enlisted Performance Reports (OPR/EPR’s) to ensure timeliness.
  • Coordinated with squadron leadership for unit manning documents (UMD) manning change requests and duty position moves.
  • Maintain and update ERM/Fileshare folders for unit members managing placement of files to maintain efficiency and ensure accuracy in Records Management system.
  • Oversees upgrade training for Group CSS personnel ensuring personnel attend required training for functional area.
  • Troubleshoot computer problems determining whether hardware or software related and take necessary action.
  • Streamlined office processes by implementing new software and organizational strategies.
  • Spearheaded process improvement projects to optimize workflow efficiency within the department.
  • Managed multiple high-priority tasks simultaneously, ensuring timely completion and quality results.
  • Coordinated meetings, conference calls for executive staff members as needed.
  • Maintained accurate records of all relevant documentation, ensuring easy access for future reference.
  • Provided training to junior staff members on company procedures, policies, and best practices.
  • Collaborated with various departments to ensure seamless communication between teams, leading to better decision making.
  • Handled sensitive information discreetly while maintaining confidentiality at all times throughout my tenure as a Management Support Specialist.
  • Created and updated records and files to maintain document compliance.
  • Maintained inventory stock for office and award supplies, placing orders when necessary.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Drafted common document templates to reduce time spent creating documents from scratch.
  • Skilled at working independently and collaboratively in a team environment.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problem
  • Maintained office PCs, networks and mobile devices.
  • Set up PCs, projectors and microphones for use in video conferencing rooms.
  • Responded to support requests from end-users and patiently walked individuals through bass.
  • Performed troubleshooting and repaired peripheral devices such as printers, and scanners .

Commander Support Specialist

150th Maintenance Squadron
02.2023 - 07.2023
  • Updated and created manpower documents for squadron and group levels.
  • Manage Personnel, unit training, record keeping, and all administrative tasks.
  • Create and execute all group information and personnel activities.
  • Mastered multi-tasking in various systems and programs such as MilPDS, CHRIS, AROWS, and MyEval ensuring all reports are submitted.
  • Responsible for managing HR programs for 100+ military personnel in the Squadron and 200+ in the group with no discrepancies.
  • Technical and quality review of all personnel actions ensuring tasks are completed timely.
  • Issue new onboarding paperwork/ assist with orientation.
  • Thoroughly review personnel actions as assigned to ensure actions are abiding all regulatory and military compliance.
  • Provide guidance and timely service to members.
  • Maintain files/records electronically assist in providing quality customer support and training to numerous individual computerized systems.
  • Enter help tickets for airmen for all issues including pay discrepancies, and corrections.
  • Create and edit for grammar military orders, Decorations, leave requests, drill makeups, and other essential documents for Airmen in the Squadron.
  • Work side by side with other CSS’s to complete tasks for the 150th Maintenance Group (MXG) Commander
  • Knowledge of many Air Force programs such as MyFss, AROWS, MyEval and Microsoft applications such as Excel, word, and power point
  • Assist shop Supervisors by coordinating tasks for their airmen to stay mission ready.
  • Enhanced team productivity by streamlining processes and implementing time-saving strategies.
  • Developed strong client relationships through consistent communication and attentive service.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Scheduled office meetings and client appointments for staff teams.
  • Tracked important information in spreadsheets and ran reports or generated graphs using data.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Installed and configured network printers and other peripheral devices.

UPS Pre-load Supervisor

ASPEN Warehouse- Albuquerque, NM
12.2021 - 02.2023
  • As a Preload Supervisor I manage 100+ employees each day overseeing all preload employees stay up to date on all upgrade and safety trainings
  • Ensured all employee daily tasks are completed so drivers can deliver packages timely to customers.
  • Issue new hire safety compliance docs, provide new hire orientation/training ensuring all are proficiently trained by company policies and guidelines.
  • Create powerpoint presentations for new hires going over company safety and policies.
  • Responsible for analyzing, managing, planning, implementing, systems for employee retention and morale.
  • Proficient with Microsoft Office products; Outlook, Word, Excel
  • Assists Lead IT advisor by installing software and maintaining PC’s and hand held devices for fulltime/ new hire use.
  • I plan, organize, and coordinate all recognition for outstanding employees
  • Assisting in employee discipline, discipline letter submission into employee files, and grievance investigation and submission.
  • Soley responsible for creating injury PowerPoints for the safety committee to go over and find ways to prevent that injury from happening to another person.
  • Maintain records for all preload employees including disciplinary and injuries.
  • Coordinates and tracks equipment, property, and supply shipments.
  • Knowledge of business and management, coordinating employees with duties.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Supported incident investigations, determining root causes and recommending preventative measures to avoid future occurrences.

SUBSTITUE TEACHER K-12

Belen/ Los Lunas Public Schools
01.2022 - 07.2022
  • Guides the learning process toward the achievement of curriculum goals.
  • Follow teacher’s lesson plans, document attendance and grades on assignments.
  • Improved student comprehension by utilizing a variety of teaching methods tailored to individual learning styles.
  • Enhanced classroom engagement by incorporating hands-on activities and group projects.
  • Developed strong relationships with students, fostering a positive learning environment and encouraging personal growth.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
  • Evaluated student performance regularly using formative assessments, adjusting instruction accordingly to meet diverse learning needs.
  • Contributed to school-wide initiatives focused on improving overall student achievement levels and reducing achievement gaps among different groups of learners.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Operated computers or audio-visual aids to supplement presentations.

Concentrix

Fresenius Medical Center
06.2021 - 11.2021
  • As a customer service employee day to day tasks consisted of edits to member’s accounts, executing sales, and IT help troubleshooting subscribers electronic equipment
  • Knowledge in regulations when dealing with personal information
  • Proficient in customer service, and critical thinking.
  • Improved patient outcomes by implementing evidence-based protocols and best practices in dialysis management.
  • Enhanced team efficiency by providing ongoing training and professional development opportunities for staff members.
  • Streamlined clinic operations through the effective scheduling of patients, staffing, and resources.
  • Ensured compliance with all regulatory requirements by maintaining accurate documentation and up-to-date policies and procedures.
  • Optimized patient satisfaction by addressing concerns promptly and maintaining a welcoming environment in the dialysis clinic.
  • Managed budgetary responsibilities, ensuring cost-effective use of resources while maintaining high-quality care delivery.
  • Fostered strong relationships with referring physicians, enhancing communication and coordination of patient care services.
  • Increased staff retention rates by creating a positive work environment that supported professional growth and teamwork.
  • Maintained open lines of communication between management, staff, patients, and families to ensure seamless service delivery at all times.
  • Reduced infection rates by maintaining strict aseptic techniques during all procedures.
  • Increased patient satisfaction by providing compassionate support and addressing concerns throughout the dialysis process.
  • Collaborated with interdisciplinary team members for comprehensive patient care, adjusting treatment plans as needed.
  • Enhanced workflow efficiency with thorough machine maintenance, troubleshooting issues promptly to minimize downtime.
  • Optimized resource usage by accurately preparing and measuring required solutions for each dialysis session.
  • Safeguarded patients through vigilant observation for any adverse reactions or complications, taking swift corrective action when necessary.
  • Maintained a clean and safe environment through diligent adherence to infection control protocols.
  • Assisted physicians in evaluating patients'' dialysis needs, effectively communicating pertinent information regarding treatment progress.
  • Streamlined appointment scheduling with effective coordination among team members to maximize clinic productivity.
  • Supported seamless transitions between shifts by thoroughly updating incoming technicians on patient status and ongoing treatment requirements.
  • Promoted health education among patients, offering guidance on dietary restrictions and self-care strategies related to kidney disease management.
  • Demonstrated proficiency in various types of dialysis equipment, quickly adapting to new technologies as they were introduced.
  • Facilitated strong communication channels between patients, families, and healthcare providers for optimal collaborative care efforts.
  • Advanced professional knowledge by attending conferences, workshops, and continuing education programs related to renal care advancements.
  • Proactively identified areas for improvement in patient care, developing and implementing targeted solutions to address identified gaps.
  • Served as a reliable resource for colleagues, offering guidance on dialysis procedures while fostering a supportive work environment.
  • Cleaned and connected fistulas, grafts and catheters to prevent infection.
  • Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
  • Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
  • Inventoried, ordered and restocked equipment and supplies needed for hemodialysis treatment.
  • Safely transported, transferred and positioned patients on chairs for treatment.
  • Monitored patient vital signs, lab results and other indicators of health.
  • Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
  • Maintained accurate patient charts and medical records.
  • Advised patients and families on health topics pertinent to care and treatment.
  • Assisted physicians in diagnosis and treatment of patients.
  • Called patients post-procedure to inquire about status, recovery and questions.

Zuni’s Store

Zunis
03.2021 - 06.2021
  • As a sales employee part-time, I would take orders for merchandise for customers, get products counts, keep currency totals for store sales, and keep day to day tasks on track to ensure efficient sales production each day
  • Clerical/administrative duties ordering product from manufacturers, knowledge of state and federal laws with sales
  • Utilized Microsoft applications to keep track of all inventory, sales, orders.
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
  • Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
  • Coordinated with suppliers to establish optimal delivery schedules, reducing instances of overstock or stockouts.
  • Negotiated pricing with vendors to secure cost savings while maintaining desired product quality.
  • Developed relationships with key suppliers, improving communication channels and enhancing overall supply chain efficiency.
  • Conducted thorough analyses of slow-moving items, identifying opportunities for liquidation or promotional activities.
  • Ensured compliance with regulations concerning hazardous materials storage, contributing to a safe working environment.
  • Maintained up-to-date knowledge on tobacco legislation changes to ensure company compliance at all times.
  • Handled cash transactions accurately, ensuring proper accounting for daily sales totals.
  • Aided in loss prevention efforts by vigilantly monitoring the sales floor for potential theft activity.
  • Demonstrated adaptability by quickly learning about new products introduced into the store''s inventory.
  • Used POS system to process sales, returns, online orders, and gift card activations.

NMANG COVID Response

NM Air National Guard
04.2020 - 01.2021
  • Documented phone calls from the public regarding Covid safety violations throughout the state.
  • Created over 400 request worksheets from the public for PPE, food, personnel, shelters, medical facilities etc.
  • Transported specimens from small communities and Reservations, delivering hundreds of tests to the NM Labs for results.
  • Assisted in making over 18 thousand test kits for Covid test sites at the NM Dept of Health.
  • Assisted in organizing test sites at Balloon Fiesta Park, NM Dept of Health, NM Fair Grounds, Santa Fe Dept of Health, Toas Pueblo, and at the Ben Ray Lujan building.
  • Demonstrated to community members how to register to test and where to access test results.
  • Assisted at the command center taking direct orders from OIC's and completing tasks with urgency.
  • Knowledge with law and government regulations.
  • Enhanced community safety by conducting COVID-19 testing and providing accurate results in a timely manner.
  • Assisted public health officials with contact tracing efforts for effective containment of the virus spread.
  • Educated individuals on proper safety protocols, reducing potential exposure to the virus within communities.
  • Supported healthcare professionals in administering vaccines, increasing vaccination rates and immunity levels.
  • Managed personal protective equipment inventory, ensuring adequate supplies for staff and visitors at all times.
  • Developed engaging educational materials to inform the public about COVID-19 prevention strategies and guidelines.
  • Collaborated with interdisciplinary teams to create targeted response plans, addressing specific challenges unique to various communities.
  • Facilitated remote work transitions by implementing technology solutions and providing training to employees as needed.
  • Ensured compliance with government regulations by monitoring workplace policies related to social distancing, mask-wearing, and sanitization procedures.
  • Coordinated volunteer efforts during large-scale vaccination events, maximizing efficiency and overall impact on immunization goals.
  • Provided emotional support for individuals affected by COVID-19 through active listening and empathetic communication techniques.
  • Setup hardware systems at pop-up COVID-19 healthcare, testing and vaccination sites.
  • Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.

Fresenius Dialysis Technician

01.2018 - 04.2020
  • Safely Administered medications such as heparin, and lidocaine.
  • Ensure patient safety from start of treatment to end, charting all changes including illness’s and vital signs.
  • Draw labs and prepare treatment water for adequate ultrafiltration in patients’ blood.
  • Documented treatments and kept medical records clear and organized.
  • Kept inventory count and ordered medical supplies as needed.
  • Train new dialysis technicians to safely and proficiently run a treatment on a patient from start to end following all company and HIPPA guidelines.
  • Would obtain yearly upgrade trainings from outside sources to maintain up to date medical and safety knowledge to ensure the best possible care for patients.
  • New Mexico and nationally certified with my CCHT.
  • Intakes patients asking questions to enhance treatment, active listener.
  • Take on clerical/ administrative duties when short staffed.
  • Assist doctors when making treatment updates documenting changes.
  • Proficient on Microsoft applications when completing administrative tasks.

NMANG Electrician 3E031

NM Air National Guard
02.2020 - 03.2020
  • Assisted in building 25 tents including latrines, showers, laundry and eating facilities for those effected by a natural disaster.
  • Ran all electrical wiring lighting and outlets to all facilities
  • Worked day and night shift the duration of my stay ensuring generators were running sufficiently and ensuring power to all facilities, as the only electrician with the overview of my Chief.
  • Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
  • Maintained compliance with local codes and regulations by staying up-to-date on industry standards and best practices.
  • Increased productivity by effectively managing multiple projects simultaneously while maintaining high-quality workmanship.
  • Assisted in the design phase of various projects, providing input on optimal lighting layouts, power distribution plans, and equipment specifications.
  • Streamlined workflow processes by creating a comprehensive inventory management system for tools and supplies.
  • Coordinated with other tradespeople seamlessly during large-scale installations or renovations to ensure smooth project progressions.
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
  • Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
  • Performed routine and complex maintenance and repairs on various electrical equipment.
  • Installed ground leads and connected power cables to equipment.
  • Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
  • Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
  • Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, and wire and cable cutters to complete fast-paced work.
  • Stored and maintained power tools and equipment for each job.
  • Troubleshot and repaired malfunctioning systems and components.

Central New Mexico Corrections Facility

CNMCF
07.2015 - 01.2018
  • Medical care for incarcerated inmates, Daily vital checks
  • Wound care, blood draw and perform basic laboratory tests
  • Clerical duties, receive phone calls schedule hospital visits, chart abiding HIPPA regulations, assists nurses and Doctors with examinations and procedures.
  • Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
  • Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
  • Collaborated with interdisciplinary healthcare teams to develop individualized care plans for optimal patient outcomes.
  • Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
  • Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
  • Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
  • Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Documented care actions by completing records and logs in medical software system.
  • Improved office efficiency by streamlining filing systems and organizing document storage.
  • Enhanced communication within the team by maintaining accurate calendars and scheduling meetings as needed.
  • Maintained inventory of office supplies, placing timely orders to prevent shortages and reduce downtime.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.

Education

Some College (No Degree) - Nursing

UNM Valencia
Los Lunas

High School Diploma -

Los Lunas High
Los Lunas
05.2015

Skills

  • Safety Compliance
  • Project Management
  • Attention to Detail
  • Training and Development
  • Technical Proficiency
  • Organizational Skills
  • Task Prioritization
  • Meeting Facilitation
  • Effective Communication
  • Paperwork Drafting
  • Office Administration
  • Records Management
  • User Training
  • Printers and Peripherals Installation
  • Desktop and Laptop Installations
  • Computer Troubleshooting

Timeline

Management Support Specialist

150th Aircraft Maintenance
11.2023 - Current

Commander Support Specialist

150th Maintenance Squadron
02.2023 - 07.2023

SUBSTITUE TEACHER K-12

Belen/ Los Lunas Public Schools
01.2022 - 07.2022

UPS Pre-load Supervisor

ASPEN Warehouse- Albuquerque, NM
12.2021 - 02.2023

Concentrix

Fresenius Medical Center
06.2021 - 11.2021

Zuni’s Store

Zunis
03.2021 - 06.2021

NMANG COVID Response

NM Air National Guard
04.2020 - 01.2021

NMANG Electrician 3E031

NM Air National Guard
02.2020 - 03.2020

Fresenius Dialysis Technician

01.2018 - 04.2020

Central New Mexico Corrections Facility

CNMCF
07.2015 - 01.2018

Some College (No Degree) - Nursing

UNM Valencia

High School Diploma -

Los Lunas High

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Amariah Jiron