Sing, writing, listening to MrBallen, reading
Amarie Forrest
Winter Haven,FL
Summary
Diligent professional with exceptional multitasking, organizational, and time management skills, adept at driving revenue through effective promotion and sales strategies. Proven ability to enhance customer experiences by seamlessly suggesting purchases that foster loyalty and satisfaction. Highly adaptable to new processes and procedures, with a strong aptitude for building rapport with diverse clientele. Committed to delivering results aligned with organizational goals while maintaining a positive and engaging atmosphere.
Overview
3
3
years of professional experience
Work History
Office Assistant
New England College Registrar's Office
10.2024 - 05.2025
- Oversaw confidential information for current, international, veteran, alumni, and online students.
- Provided updates on graduation progress and account status.
- Coordinated commencement events and facilitated transitions to higher education.
- Handled transcript and transfer processes for inter-college and external requests.
- Ensured files were consistently updated for accuracy.
Lounge Manager
New England College
08.2023 - 05.2024
- Established welcoming space for students to unwind after academic and professional obligations.
- Organized various events including football nights, pool tournaments, and game nights.
- Performed inventory audits to maintain full stock of lounge supplies.
- Maintained cleanliness and readiness of the environment for daily operations and events.
- Coordinated team schedules to maintain seamless operations.
- Engaged customers through conversation and humor.
Cashier
Chartwells Schools Dining Services
09.2022 - 05.2023
- Partnered with front-end staff to streamline customer assistance processes.
- Processed cash and credit card transactions efficiently.
- Guided new team members in mastering cash register operation.
- Responded to product questions with updated information on sales and store promotions.
- Executed daily recovery tasks to maintain cleanliness and organization for optimal productivity.
- Oversaw stock levels, transferred overstock, and structured product displays to increase sales.
- Executed sales transactions efficiently to minimize customer wait times.
- Offered product advice to enhance customer experience.
- Implemented upselling techniques to boost revenue through add-on purchases.
- Provided exceptional customer service through active listening and engagement skills.
- Handled transactions using cash register and POS system.
- Oversaw waste disposal and cleaning operations to maintain orderly aisles and checkout zones.
- Handled questions and delivered store information.
- Maintained store aesthetics through strategic arrangement of displays and merchandise racks.
- Gained understanding of different departments to maintain store operations.
Sales Associate
Dollar General
04.2022 - 07.2022
- Organized merchandise on shelves efficiently.
- Processed transactions efficiently and accurately.
- Fostered positive interactions to build client loyalty.
- Designed signage and displays to enhance merchandise visibility and drive sales.
- Processed transactions and ensured correct change.
- Utilized extensive product knowledge to address customer inquiries.
- Ensured timely placement of product shipments on retail shelves upon arrival.
- Facilitated approval process for internal and external invoices.
- Established rapport with customers by fostering personal connections.
- Analyzed customer demands to deliver support and insights on product attributes.
- Performed routine recovery duties to ensure tidy and organized workspaces, enhancing productivity.
- Provided information on store products and services through telephone communication.
Education
Bachelor of Business - Business Marketing
New England College
08.2025
Highschool Diploma -
Wekiva Highschool
2501 Hiawassee Rd, Apopka, FL 3270305.2021
Skills
- Problem Solving
- Detail oriented
- Organization skills
- Customer service and relations
- Fast learner
- Inquisitive
- Work task prioritization
- Customer service
- Feedback acceptance
Accomplishments
Received my Associates degree for business
ACTIVITIES
Although I do not know much about technology I do love it because I grew up around sibling that played games constantly and there was always new technology in the house. I like to sing every few moments I’m either humming or singing a song. If I get the chance to, I listen to people’s stories because although I’m not good at remembering names or faces when I remember their stories I count it as experience that I gained that day.
Interests
Timeline
Office Assistant
New England College Registrar's Office
10.2024 - 05.2025
Lounge Manager
New England College
08.2023 - 05.2024
Cashier
Chartwells Schools Dining Services
09.2022 - 05.2023
Sales Associate
Dollar General
04.2022 - 07.2022
Bachelor of Business - Business Marketing
New England College
Highschool Diploma -
Wekiva Highschool
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