Amarija Powell
Englewood,USA
Summary
Self-motivated Customer Service and Childcare Professional experienced in fostering positive relationships with customers, children, and families. Delivered effective communication and problem-solving through organization and adaptability in fast-paced environments. Committed to providing a welcoming and supportive experience.
Overview
9
9
years of professional experience
Work History
ASSISTANT TEACHER
JITB Schools Inc.
Tenafly, USA
2024.09 - 2026.06
- Assisted with the care, supervision, and daily routines of children from infants through Pre-K.
- Provided attentive and nurturing care, including feeding, diaper changes, and assisting with personal hygiene.
- Collaborated with teachers in planning and implementing age-appropriate learning activities and lessons.
- Ensured a safe, clean, and organized classroom environment to promote effective learning.
- Guided children in social, emotional, and developmental areas through positive reinforcement and encouragement.
- Supervised children during classroom activities, meals, playtime, nap time and transitions throughout the day.
- Communicated and worked collaboratively with teachers and staff to support children's daily needs and development.
GUEST SERVICE REPRESENTATIVE
American Dream Mall
East Rutherford, USA
2021.05 - 2022.07
- Provided exceptional customer service by assisting guests with questions, directions, attractions, services, and general mall information.
- Resolved guest concerns and complaints with professionalism, ensuring effective solutions to enhance guest satisfaction.
- Executed transactions using POS systems, efficiently managing cash handling and providing seamless guest services.
- Cultivated positive relationships with guests through friendly communication and active listening, fostering a welcoming atmosphere.
- Worked collaboratively with team members to support daily operations and create a welcoming guest experience.
HOST / SERVER / TAKE-OUT / CASHIER
P.F. Chang's
Hackensack, USA
2021.02 - 2021.05
- Welcomed and assisted customers with seating and special accommodations to enhance their dining experience.
- Processed customer orders and payments, ensuring a friendly and efficient service that contributed to customer satisfaction.
- Answered customer questions regarding the menu, restaurant services, and promotions.
- Answered customer questions about menu items, restaurant services, and promotions, facilitating informed dining choices.
CASHIER
ShopRite Wines & Spirits of Englewood
Englewood, USA
2020.05 - 2021.01
- Assisted customers in locating products and resolving inquiries, enhancing their shopping experience.
- Processed customer transactions accurately, ensuring smooth and efficient checkout.
- Supported other departments to maintain efficient store operations.
CASHIER
Stop N' Shop
Hackensack, USA
2019.05 - 2019.07
- Operated POS system to process cash, credit/debit card, check, and gift card transactions, ensuring accurate financial handling.
- Managed cash register operations and facilitated customer purchases, enhancing overall shopping experience.
- Counted and balanced cash drawer at shift start and end, maintaining cash accuracy and accountability.
CAMP COUNSELOR
Flat Rock Brook Nature Center
Englewood, USA
2017.05 - 2017.06
- Supervised children and organized age-appropriate recreational activities, ensuring safety and engagement.
- Provided guidance and mentorship to foster confidence and promote positive social development.
- Enforced safety policies and appropriate behavior during activities.
- Facilitated group activities and problem-solving discussions to enhance teamwork and communication skills.
Education
B.A. - Sociology, Psychology
Morris College
Sumter, SCSkills
- Childcare support
- Classroom Management
- Child supervision
- Infant & Toddler Care
- Organization & Multitasking
- Time Management
- Communication
- Parent communication
- Emotional support
- Conflict Resolution
- Teamwork & Leadership
- Problem Solving
- POS & Cash Handling
- Microsoft Office
- Guest relations
Timeline
ASSISTANT TEACHER
JITB Schools Inc.
2024.09 - 2026.06
GUEST SERVICE REPRESENTATIVE
American Dream Mall
2021.05 - 2022.07
HOST / SERVER / TAKE-OUT / CASHIER
P.F. Chang's
2021.02 - 2021.05
CASHIER
ShopRite Wines & Spirits of Englewood
2020.05 - 2021.01
CASHIER
Stop N' Shop
2019.05 - 2019.07
CAMP COUNSELOR
Flat Rock Brook Nature Center
2017.05 - 2017.06
B.A. - Sociology, Psychology
Morris College