Amarilis Rivera Garcia
Miami,FL
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
11
11
years of professional experience
Work History
Patient Care Technician
Kidney Spa Dialysis Center
06.2022 - Current
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Safely transported, transferred and positioned patients on chairs for treatment.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Inventoried, ordered and restocked equipment and supplies needed for hemodialysis treatment.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Enhanced patient comfort by providing compassionate care and maintaining a clean, safe dialysis environment.
Targeted Case Manager
Miami Health Center
03.2021 - 03.2022
- Networked within local community to build professional relationships with healthcare providers, outreach program leaders and government officials.
- Improved service delivery for clients through regular communication with multidisciplinary teams.
- Adhered to strict confidentiality guidelines to protect participant information.
- Monitored current therapy strategies and improvised needed changes and corrections based on results.
- Collaborated with community partners to expand available services and resources for clients, fostering stronger support networks.
- Developed strong working relationships with colleagues from various disciplines to facilitate seamless coordination of care for shared clients.
- Updated electronic health records with accurate patient information on participant visits.
Target Case Manager
Orion Mental Health
06.2020 - 01.2021
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Certified Nursing Assistant
Cutler Bay Rehabilitation Center
11.2019 - 06.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Phlebotomist
Medcare Home Health Agency
04.2018 - 06.2019
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Certified Nursing Assistant
Riverside Rehabilitation Center
04.2016 - 04.2018
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Waitress
Montes De Oca Pizzeria
03.2014 - 03.2016
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Associate of Science - Nursing
EDP University of Puerto Rico
Hato Rey, PR08.2021
Skills
Vital signs monitoring
Patient Observation
Infection control standards
ADL support
Phlebotomy Techniques
Patient Education
Infection prevention
Culturally-competent care
IV Insertion
High level of autonomy
Patient-focused care
Clinical Documentation
Timeline
Patient Care Technician
Kidney Spa Dialysis Center
06.2022 - Current
Targeted Case Manager
Miami Health Center
03.2021 - 03.2022
Target Case Manager
Orion Mental Health
06.2020 - 01.2021
Certified Nursing Assistant
Cutler Bay Rehabilitation Center
11.2019 - 06.2020
Phlebotomist
Medcare Home Health Agency
04.2018 - 06.2019
Certified Nursing Assistant
Riverside Rehabilitation Center
04.2016 - 04.2018
Waitress
Montes De Oca Pizzeria
03.2014 - 03.2016
Associate of Science - Nursing
EDP University of Puerto Rico
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