Dedicated and results-driven HR professional with over 4 years of experience in talent acquisition, employee relations, and compliance management. Skilled in conducting interviews, pre-screening candidates, and building strong relationships between associates and leadership. Known for fostering positive workplace cultures and resolving conflicts effectively. Strong analytical abilities, attention to detail, and expertise in policy compliance. Bilingual in English and Spanish.
Overview
13
13
years of professional experience
Work History
Employee Relations Specialist
Seed To Tables
05.2023 - Current
Administer the onboarding and orientation process.
Complete projects assigned by the Director of HR or the Store General Manager.
Promote and support a positive associate culture.
Spend time in assigned store departments and implement directives from the Director of HR or the Store General Manager.
Serve as a Spanish Translator when requested.
Attend HR and associate meetings.
Assist all associates with HR needs.
Administer the associate review process, ensuring timely completion and processing.
Manage the termination process, including notifying HR leadership, collecting uniforms, and conducting exit interviews.
Assist with recruiting and attending HR-related events, such as job fairs and community activities.
Notify HR leadership of associate concerns and assist in addressing them or implementing training and feedback.
Promote a safe work environment by identifying safety hazards and ensuring food and safety regulations compliance.
Assist the HR team with auditing paper I-9 forms and collecting the right identifications..
HR Talent Acquisition Specialist
Seed to Table
11.2021 - 05.2023
Managed hiring needs for the company, ensuring timely fulfillment of staffing requirements.
Partnered with other organizations to support local recruitment efforts and promote diversity within the workforce.
Played a key role in promoting the company's brand through innovative recruiting initiatives and strategies.
Conducted thorough assessments of candidates' information, including resumes, applications, and online sources to identify suitable candidates.
Processed job postings, clearly outlining position requirements and promoting job opportunities across multiple locations.
Forecasted hiring needs per department based on input from hiring managers, ensuring adequate staffing levels to meet business objectives.
Developed employee satisfaction initiatives, such as surveys and questionnaires, to gather feedback and improve recruitment
Monitored and applied recruiting best practices to enhance the effectiveness of the talent acquisition process
Provided training to hiring managers on the applicant tracking system and the overall hiring process, ensuring consistency and efficiency in recruitment efforts
Human Resources Officer
First Medical Health Plan, INC
11.2018 - 04.2020
Organized data from different program areas through developing or adopting common practices, such as Excel, to record and store actions.
Led talent acquisition efforts, coordinating recruitment, including publishing job descriptions, conducting interviews, and preparing forms for different positions.
Managed the pre-hiring process for all staff, including verification of references, background checks, and file preparation.
Welcomed visitors and answered telephone calls to the office, directing them to the appropriate staff.
Ensured completeness of documentation for the recruitment and selection process in compliance with company regulations.
Guided contracted personnel on company regulations and policies.
Supported the organization in compliance with performance evaluation processes during the probationary period and evaluation of associates for review and decision-making.
Prepared communications for all changes and personnel actions occurring post-hiring, or any new implementations within the company.
Implemented innovative recruitment strategies to attract top talent and enhance the organization's workforce.
Established effective communication channels to address employee concerns and promote a positive work environment.
Mental Health Assistant
San Juan Capestrano Hospital
San Juan, PR
12.2012 - 06.2017
Oriented patients and their families on the patient's progress, and assisted them in understanding the treatment process.
Organized therapy sessions and selected various topics for discussion based on the needs of the group or individual patient.
Prepared reports for psychiatrists based on the patient's progress.
Offered weekly orientation sessions for families to explain hospital regulations, guidelines for weekly visits, and restrictions, including tips for continuing treatment at home.
Assisted graduate nurses in administering medication and interventions.
Provided security for assigned patients.
Intervened with patients during crises using CPI techniques.
Trained new employees to function as mental health assistants.
Investigative Agent
Dept. Of Correction
San Juan, PR
08.2011 - 05.2012
Investigated cases as assigned by the Courthouse
Provided reports based on the conduct of the sentenced individual
Interviewed victims and their families
Interviewed offenders in prison
Presented findings at case hearings in court
Followed up on probation candidates
Collaborated closely with law enforcement agencies, legal professionals, and other relevant stakeholders to gather evidence and build strong cases
Utilized advanced investigative techniques and resources to uncover crucial information and ensure a thorough examination of each case
Employed effective communication skills to establish rapport with victims, witnesses, and offenders, fostering trust and cooperation throughout the investigation process
Demonstrated keen attention to detail and analytical thinking in reviewing case materials and identifying key insights to inform investigative strategies
Implemented proactive measures to mitigate risks and ensure the safety of individuals involved in the investigation, adhering to established protocols and procedures
Participated in ongoing training and professional development activities to enhance investigative skills and stay abreast of industry best practices and emerging trends
Education
BBA - Bachelor’s Degree in Psychology
Universidad De Puerto Rico
San Juan, PR
06-2013
BBA - BBA in Criminal Justice
Universidad De Puerto Rico
San Juan , PR
06-2013
MBA - Human Resources Development
Universidad Interamericana De Puerto Rico
San Juan, PR
Skills
Employee Relations & Conflict Resolution
Performance Management
Employee Training & Development
MS Office Suite (Excel, Word, PowerPoint)
Recruitment & Talent Acquisition
Cross-Cultural Communication
Compliance & Safety Management
Strategic Planning
Data Analysis
Time Management
Crisis Management
Bilingual (English/Spanish)
Languages
Spanish
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Employee Relations Specialist
Seed To Tables
05.2023 - Current
HR Talent Acquisition Specialist
Seed to Table
11.2021 - 05.2023
Human Resources Officer
First Medical Health Plan, INC
11.2018 - 04.2020
Mental Health Assistant
San Juan Capestrano Hospital
12.2012 - 06.2017
Investigative Agent
Dept. Of Correction
08.2011 - 05.2012
BBA - Bachelor’s Degree in Psychology
Universidad De Puerto Rico
BBA - BBA in Criminal Justice
Universidad De Puerto Rico
MBA - Human Resources Development
Universidad Interamericana De Puerto Rico
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