Amarilys Cano

• Administrated programs by purchasing supplies and planning community calendar, logistics, and events.
• Invited families to join in community, and supported those families throughout the year.
• Studied program curriculum.
• Hosted periodic equipping events for parents- both to build community and help parents as teachers.
• Recruited & equipped Tutors

Three general responsibilities of a Licensed Challenge Director are recruiting and retaining families, preparing and leading a licensed program, and organizing and completing administrative tasks.

RECRUITING AND RETAINING FAMILIES

• Created outreach plan with input from SR and fellow Directors.
• Promoted outreach events and other Classical Conversations events via CC Connected in Events, social media outlets, email groups, morning assembly, and other outlets.
• Hosted Open Houses to provide and opportunity for potential families to view programs.
• Kept parents informed of all available resources.

PREPAIRING AND LEADING LICENSED PROGRAMS

• Reviewed on-demand Academic Orientation material and attended Community Leader Orientation.
• Attended practicum and invited families to attend as well.
• Entered family information into CC Connected as soon as their application is accepted.
• Ordered all printed guides.
• Hosted parent orientation.
• Purchased and provided required lab materials required for seminar each week.
• Planned semester using challenge guide.
• Attended one-to-one meetings and monthly team meetings with SR.
• Integrated Christ-centered worldview in conversation throughout six seminars.
• Facilitated all six strands, modeling learning from material in each seminar using 15 tools of learning.
• Supported parents as they homeschooled by providing regular verbal assessment of students as well as written assessment at mid-semester and the semester end.

COMPLETING ADMINISTRATIVE TASKS

• Chose business structure per local, state, and federal laws.
• Submitted licensing fees to Classical Conversations monthly.
• Worked with community Licensed Directors to secure facility and maintained a relationship with facility leadership.
• Worked with fellow Licensed Directors to schedule program-specific events such as Science Fair and Mock Trial.
• Collected tuition and fees from families, charging at least Classical Conversations published tuition rate.
• Documented and communicated incident information or usual community activity to Team Leader in a timely manner.

As a Challenge A Director I assumed all of the same responsibilities as a Challenge B Director with a different age level of students. The strands/subjects were the same but the material was different.

Foundations Tutors model learning the grammar of core academic subjects while encouraging students and parents in their educational journey. I accomplished that by facilitating all aspects of the weekly, community class time.

• Monitored cash drawers in checkout stations to verify adequate cash supply.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Maintained accurate records of sales and financial transactions.
• Confirmed continual compliance with all applicable laws and regulations regarding store operations.
• Utilized store analytics to identify areas of improvement in customer experiences.
• Established objectives to offer team members clear roadmap to help company achieve overall goals.
• Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
• Educated staff on strategies for handling difficult customers and challenging situations.
• Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
• Trained newly hired sales team in upselling techniques.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Mentored team members to enhance professional development and accountability in workplace.
• Maintained transaction security by verifying payment cards against identification.
• Created employee schedules to align coverage with forecasted demands.
• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

• Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintain electronic and paper filing systems for easy retrieval of information.
• Coordinate communications, financial processing, registration, recordkeeping, and other administrative functions.
• Track office supplies and restock low items to keep team members on-task and productive.
• Became a Notary Public to help facilitate office needs.