Amarilys Gonzalez
Kissimmee,FL
Overview
15
15
years of professional experience
Work History
General Warehouse Associate
Lowe's
Kissimmee, FL
10.2016 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Operated RF scanners to track merchandise and verify contents of containers.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed inventory control, such as counting, and stocking merchandise.
- Operated forklifts to transfer inventory to and from target destinations.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed general housekeeping and cleaning tasks.
Store Manager
Lucky Me by Me Salve
Kissimmee, FL
07.2009 - 10.2016
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Approved regular payroll submissions for employees.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised guests at front counter, answering questions regarding products.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted with hiring, training and mentoring new staff members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Bachelor of Science - Business Administration
Universidad Interamericana
San German, PR05.2015
High School Diploma -
Escuela Eugenio Maria De Hostos
Mayaguez, PR05.2010
Skills
- Customer Service
- Purchase Order Review
- Shipping and receiving
- Packaging and Labeling
- Loading and unloading
- Order Picking
- Storage Organization
- Inventory Tracking
- Order Preparation
- Quality Control
- Warehouse Operations
- Order Fulfillment
- Problem-Solving
- Health and Safety Regulations
- Stacking and Staging
- Cycle Counts
- Material Safety Data Sheets
- Order picking and processing
- Basic Mathematics
- Picking and Packing
- Self-Motivated and Disciplined
- Sales Promotion
- Complaint resolution
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
General Warehouse Associate
Lowe's
10.2016 - Current
Store Manager
Lucky Me by Me Salve
07.2009 - 10.2016
Bachelor of Science - Business Administration
Universidad Interamericana
High School Diploma -
Escuela Eugenio Maria De Hostos