Amarion Blake
Gulfport,MS
Summary
Dynamic Admissions Support Specialist with a proven track record at Strayer University, adept in technical troubleshooting and enhancing customer relations. Excelled in streamlining the admissions process, significantly improving student satisfaction. Skilled in cash management and POS systems, demonstrating versatility and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Admissions Support Specialist (Temporary Position)
Strayer University
Gulfport, MS
04.2024 - 11.2024
- Responded to queries from potential students regarding admission criteria and processes.
- Maintained accurate records of admissions data and statistics.
- Provided guidance to prospective students regarding program requirements and options.
- Resolved any issues related to the admission process in a timely manner.
- Conducted student interviews and provided feedback on their application status.
- Coordinated with faculty members to ensure that all application deadlines are met.
- Organized campus visits for admitted students, including tours, meetings with faculty members, and information sessions.
- Assisted in the review of applications, transcripts, and other documents for admission decisions.
- Helped patients with admissions process and adhered to state and federal laws.
- Coordinated with academic departments to ensure alignment of admissions criteria with program requirements.
- Conducted walk-in and scheduled facility tours for prospective students.
Cashier
Ross Dress for Less
Gulfport , MS
05.2023 - 01.2024
- Performed other duties as assigned by management.
- Followed company security procedures for handling large sums of money.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Ensured compliance with all safety regulations within the store environment.
- Answered customer inquiries regarding store policies and procedures.
- Resolved customer complaints professionally in accordance with company policy.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Balanced daily transactions on a computerized point-of-sale system.
Education
High School Diploma -
Carl Sandburg Highschool
Orland Park08-2023
Some College (No Degree) - Cyber Security
American Public University
Skills
- Technical assistance
- Technical solution analysis
- Failure resolution
- Debugging
- Technical troubleshooting
- Technical lifecycle management
- Issue resolution
- Cash drawer balancing
- Refund handling
- Customer relations
- Cash management
- POS systems
Timeline
Admissions Support Specialist (Temporary Position)
Strayer University
04.2024 - 11.2024
Cashier
Ross Dress for Less
05.2023 - 01.2024
High School Diploma -
Carl Sandburg Highschool
Some College (No Degree) - Cyber Security
American Public University
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