Amarion Nelson
Atlanta,GA
Summary
Dynamic professional with experience as a Ramp Agent at Delta Air Lines, skilled in aircraft marshalling and baggage handling. Proven team leader with a strong problem-solving ability, enhancing operational efficiency and safety. Committed to maintaining high standards and fostering positive relationships, contributing to a seamless travel experience for over 100 flights daily.
Overview
4
4
years of professional experience
Work History
Ramp Agent
Delta Air Lines, Hartsfield Jackson International Airport
01.2024 - 04.2025
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 100 daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Assistant Manager
Tommy's Express Car Wash
04.2023 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Barista Shift Lead
Starbuck Coffee
10.2021 - 04.2023
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
- Served customers quickly and efficiently and created strategies to prevent delays.
Education
High School Diploma -
Tift County High School
Tifton, GA06-2022
Skills
- Problem-solving
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Heavy lifting
- Baggage handling
- Aircraft tug operation
- Team leadership
- Crew assistance
- Pushback and towing
- Flexible schedule
- Willing to learn
Timeline
Ramp Agent
Delta Air Lines, Hartsfield Jackson International Airport
01.2024 - 04.2025
Assistant Manager
Tommy's Express Car Wash
04.2023 - 06.2024
Barista Shift Lead
Starbuck Coffee
10.2021 - 04.2023
High School Diploma -
Tift County High School
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