Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amaris Diaz

Deer Park,TX

Summary

I always feel motivated to work, I never want to sit still and not feel productive. I am very organized, clean, and dedicated. I have great communication skills. Goal-oriented polished in identifying and implementing process improvements, including administrative workflow coordination and procedure documentation. Offering key strengths in time management and communications across all levels of personnel, management and clientele. Motivated with years of experience offering office support, communication skills, and computer skills. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Friendly and hardworking.

Overview

2
2
years of professional experience

Work History

Receptionist

AXIS Industries
02.2020 - 07.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Routed incoming mail and messages to relevant personnel without delay.

Substitute Teacher

DPISD
08.2021 - 04.2022
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Supervised lunchroom and recess activities.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Provided instruction for students in core subject areas.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Incorporated technology into learning to enhance student engagement and learning.
  • Followed lesson plans designed by absent teachers.
  • Enforced school and class rules to maintain order in classroom.
  • Implemented classroom management techniques to maintain positive learning environment.
  • Monitored student behavior and administered discipline as needed.
  • Distributed textbooks, workbooks, papers and pencils to students.

Education

Bachelor of Arts - Education

University of Houston Clear Lake
Clear Lake, TX
12.2023

Associate of Arts - Education

San Jacinto College District
Pasadena, TX
05.2021

High School Diploma -

La Porte High School
La Porte, TX
05.2017

Skills

  • Office Equipment Operation
  • Data Inputting
  • Telephone Skills
  • Correspondence and Office Documents
  • Making Appointments
  • Sorting and Labeling
  • Organization and Efficiency
  • Reminder Calls
  • Answer Telephone Calls
  • Restock Shelves
  • Manage Files
  • Spreadsheet Tracking
  • Mail Preparation and Sorting
  • Database Administration
  • Digital File Transmission
  • Documentation
  • Greet Visitors
  • Appointment Confirmation
  • Office Administration
  • Call Transfers

Timeline

Substitute Teacher

DPISD
08.2021 - 04.2022

Receptionist

AXIS Industries
02.2020 - 07.2022

Bachelor of Arts - Education

University of Houston Clear Lake

Associate of Arts - Education

San Jacinto College District

High School Diploma -

La Porte High School
Amaris Diaz