Amaris Rodriguez
Houston,TX
Summary
Dynamic and highly motivated administrative professional with 6+ years of providing a superior level of customer relationship management. Comfortable multitasking in fast-paced, deadline-driven environments. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Accounting Clerk
Gamma Construction Company
Houston, TX
11.2023 - Current
- Analyzed financial information on excel to recommend and develop efficient use of resources and procedures; provide strategic recommendations and maintain solutions to business and financial problems.
- Communicated effectively with project managers and superintendents to resolve any discrepancies or errors identified in the course of performing duties.
- Effectively managed supplier relationships, to enhance accuracy in financial reporting, improve cash flow management, and uncover cost-saving opportunities.
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
Architectural Modifications Administrator
Cinco Ranch HOA
Houston, TX, TX
03.2023 - 11.2023
- Developed systems-based organizational strategies to maximize productivity, saving 1.5 hours of time.
- Actively listened to residents, handled concerns quickly and escalated major issues to supervisor.
- Maintained personnel records and updated internal databases to support document management.
- Computerized office activities in excel, maintained customer communications, and tracked records through delivery.
Accounting Office Administrator
Gulf Coast Oil And Gas
Houston, TX
11.2022 - 02.2023
- Planned, prioritized, and organized multiple tasks with varying deadlines, complexity, and levels of urgency.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Interacted with customers by phone, email, or in-person to provide information.
- Reconciled account files and produced monthly reports.
Certified Debt Specialist
Beyond Finance
Remote
06.2022 - 11.2022
- Developed and maintained relationships through exceptional customer service on collection calls and by maintaining a calm and professional demeanor.
- Worked in call center environment handling about 20-45 manual and automatically dialed outbound calls per day.
- Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
- Analyzed weekly reports summarizing sales activities, meeting KPI's of closing on a 1 to 3 ratio.
- Collaborated with team members to determine strategic sales approaches.
Server
Pappadeaux's Seafood Kitchen
Houston, TX
03.2019 - 05.2022
- Used effective critical thinking and creative problem solving skills to generate and evaluate resolutions to customer complaints promptly and professionally.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing repeat business, referrals, and walk-in business by 17%.
- Cultivated positive rapport with fellow employees to boost company morale and team efficiency.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Recruiter
University of Houston
Houston, TX
12.2018 - 08.2019
- Sourced and hired over 10 specialists in a competitive market.
- Worked with media team to create ads for social media, increasing talent pool by 12%.
- Utilized social media to source potential leaders chosen based on two-stage interviews.
- Lead team of 5 junior recruiters to conduct market and talent trend research.
- Performed approximately 25 cold calls per week to prospective clients.
Education
Computer Information Systems
University of Houston
Houston, TXSkills
- Microsoft Office: Excel, Word, PowerPoint, Outlook
- Google Teams
- LinkedIn Recruiter
- Jobadder
- SalesForce
- SM32
Certification
Talent Acquisition and Hiring Certificate
Timeline
Accounting Clerk
Gamma Construction Company
11.2023 - Current
Architectural Modifications Administrator
Cinco Ranch HOA
03.2023 - 11.2023
Accounting Office Administrator
Gulf Coast Oil And Gas
11.2022 - 02.2023
Certified Debt Specialist
Beyond Finance
06.2022 - 11.2022
Server
Pappadeaux's Seafood Kitchen
03.2019 - 05.2022
Recruiter
University of Houston
12.2018 - 08.2019
Computer Information Systems
University of Houston
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