Dedicated and passionate bilingual LPN with over 14 years of experience serving a diverse patient population. Clinical background in Occupational Health, Urgent Care, and Pediatric Specialty Clinics for children with complex medical needs. Proven ability to provide high-quality patient care with strong clinical skills. Known for strong collaboration with medical teams, adapting to changing needs, and achieving positive outcomes. Reliable, compassionate, and skilled in patient communication and support.
Overview
14
14
years of professional experience
1
1
Certification
Work History
LPN
District Medical Group – Children’s Rehabilitative Services
08.2017 - 07.2025
Collaborated with physicians and other care members in providing therapeutic and compassionate care to children with special needs. Acted as a liaison between patients/families and physicians.
Triage and prioritized phone calls regarding questions or concerns about their child's health. Facilitated scheduling of patients to ensure patient needs are met. Coordinate visits; pre-op and post-op appointments.
Manage medication changes and prescription refills.
Provide supervision/guiding of Medical Assistants to provide effective patient care and clinical flow.
Assisted providers during clinic, executing orders for lab/x-rays/US/MRI/special tests. Submitted surgery orders and referrals as requested.
Obtained prior authorizations for medications and facilitate approvals/denial for procedures.
Participate in discharge planning and provided patient/family teaching based on communication from physicians. Performed other duties as required and assigned.
Orthopedics, Endocrine, ENT, Physical Medicine & Rehab
Medical Assistant
Banner Urgent Care
04.2017 - 08.2017
Front office duties, opening/closing clinic. Customer service, answering phone calls, and insurance verification.
Back office when support was needed. Performed immunizations, TB testing, and blood work. Administered medications, PO and SVN treatments.
Followed protocol on standing orders. Educated patients upon their release per providers instructions.
Medical Assistant
Concentra Urgent Care
08.2011 - 04.2017
Performed standing orders for walk-in services such as new injuries, physicals, urgent care walk-ins.
Performed PFT's, EKG's, audiograms, BAT/drug screens, and injections/blood draws.
Assisted providers in dispensing medication, suture setup/minor procedures and providing care after examination.
Prepared charts, obtain prior authorization for services, referrals, and MRI/X- ray reports before clinician consult.
Ordered blood work supplies and maintained exam rooms stocked Monitoring for expired injections/medications.
Education
LPN Program -
Gateway Community College
12.2016
Medical Assistant Diploma - undefined
Everest College
Phoenix, AZ
12.2010
Skills
Medication administration
Vital signs monitoring
Medical documentation
Orthopedic nursing
Pediatric nursing
EMR / EHR
Certification
Basic Life Support (BLS)
Updated May 2024
Languages
Spanish
Native or Bilingual
Timeline
LPN
District Medical Group – Children’s Rehabilitative Services
Specialty Care Coordinator at District Medical Group - Children's Rehabilitative ServicesSpecialty Care Coordinator at District Medical Group - Children's Rehabilitative Services
Back Office Clinic Manager at Pain & Rehabilitative Consultants Medical GroupBack Office Clinic Manager at Pain & Rehabilitative Consultants Medical Group