Amariss Sanchez
Twentynine Palms,CA
Summary
Reliable employee seeking to be apart of a dispatching team. Detail-Oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Offering excellent communication and good judgement. Excels in high-pressure environments with exceptional problem-solving and customer service skills. Achieved a typing speed of 48 WPM at 100% accuracy, enhancing efficiency. Demonstrated expertise in team development and critical thinking, significantly improving customer satisfaction and operational productivity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Cashier/Shelf Stocker
Can Do Liquor Market
12.2020 - 06.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
- Unloaded arriving product stock and moved to store display areas.
Logistics Team Member/Customer Service Representative
Harbor Freight Tools USA
02.2019 - 08.2019
- Managed inventory control for optimal stock levels, reducing waste and improving order fulfillment rates.
- Developed and executed logistics plans for successful project completion, ensuring on-time deliveries and customer satisfaction.
- Enhanced warehouse organization by implementing a new storage system, increasing space utilization and productivity.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Cashier
Walmart
01.2017 - 11.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
Black Rock High School
Yucca Valley, CA06.2017
Skills
- Typing skills of 48 WPM with a 100% accuracy
- Stress Tolerance
- Problem-Solving
- Decision-Making
- Creative Thinking
- Active Listening
- Professionalism
- Critical Thinking
- Team Development
- Sales and Customer Service
- Works Well Under Pressure
- Computer Skills
Accomplishments
- Received the Citizenship Award as well as Most Improved Undergrad at the end of my senior year.
Certification
- NECC Level 1 Telecommunicator/ 911 Dispatcher (National Emergency Communications Certification) Obtained my certifications June 6th, 2024.
- Typing Skills Certification-48 WPM with 100% accuracy. Completed on July 2nd, 2024.
- EMT Certification in 2017. (Expired and no longer useful)
Timeline
Customer Service Cashier/Shelf Stocker
Can Do Liquor Market
12.2020 - 06.2023
Logistics Team Member/Customer Service Representative
Harbor Freight Tools USA
02.2019 - 08.2019
Cashier
Walmart
01.2017 - 11.2018
High School Diploma -
Black Rock High School
- NECC Level 1 Telecommunicator/ 911 Dispatcher (National Emergency Communications Certification) Obtained my certifications June 6th, 2024.
- Typing Skills Certification-48 WPM with 100% accuracy. Completed on July 2nd, 2024.
- EMT Certification in 2017. (Expired and no longer useful)
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