Amarius Bishop
Woodridge,IL
Summary
Results-oriented business professional with over 10 years of experience in management and customer service, specializing in relationship building, operational efficiency, and analytical problem-solving. Seeking to leverage my expertise in client management and performance marketing to enhance customer satisfaction and drive growth as a Clients sales Manager. professional prepared to excel in overseeing sales operations and enhancing customer engagement. Proven experience in developing sales strategies and leading teams to achieve targets. Known for collaborative approach and ability to adapt to changing market conditions, with strong skills in negotiation and communication.
Diligent Desired Position with strong background in managing sales teams and driving customer satisfaction. Successfully implemented strategies to boost sales and enhance client relationships. Demonstrated leadership and communication skills, fostering collaborative team environment.
Sales management professional prepared to excel in overseeing sales operations and enhancing customer engagement. Proven experience in developing sales strategies and leading teams to achieve targets. Known for collaborative approach and ability to adapt to changing market conditions, with strong skills in negotiation and communication.
Overview
12
12
years of professional experience
Work History
Assistant Sales Manager
K&G Fashion Superstore
06.2025 - Current
- Led training programs for sales staff, enhancing product knowledge and customer engagement.
- Analyzed market trends to inform strategic decision-making and product positioning.
- Developed and implemented sales strategies that increased customer retention rates.
- Collaborated with marketing to create promotional campaigns driving brand awareness and sales growth.
Assistant Manager
DXL Big and Tall
05.2019 - 06.2025
- Established and implemented departmental policies, enhancing partner relations and ensuring compliance with company standards
- Directed and supervised employees in sales and customer service, contributing to high-quality support and customer satisfaction
- Analyzed operational processes to identify areas for improvement, streamlining inventory management and enhancing overall efficiency
- Fostered strong relationships with clients, ensuring their needs were met and driving satisfaction
Membership Service Representative
Planet Fitness
04.2023 - 05.2024
- Built rapport with gym members, enhancing satisfaction and loyalty through personalized service and effective communication
- Assisted prospective members with sign-up processes, providing tailored information to meet their fitness goals
- Addressed inquiries and concerns, contributing to a positive brand image and high retention rates
Hardlines Merchandising Apparel Manager
Kohl's Department Store
01.2018 - 04.2019
- Managed new brand launches and developed strategic plans, ensuring alignment with marketing initiatives and partner goals
- Collaborated with cross-functional teams to drive promotional efforts, enhancing brand visibility and sales performance
- Resolved customer inquiries and complaints, improving service quality and supporting promotional efforts
Customer Service Manager
Kohl's Department Store
01.2014 - 12.2016
- Supervised customer service activities, maintaining effective communication with internal and external stakeholders
- Prepared operational reports and analyzed data to drive decisions that improve partner satisfaction and outcomes
- Led training initiatives focused on relationship management and customer engagement best practices
Marketing Representative
Victory Promotions
11.2014 - 03.2015
- Developed customer relationships through direct sales, promoting services and ensuring customer satisfaction
- Collaborated with teams to introduce and promote products, enhancing brand visibility and sales performance
- Gained experience in understanding customer needs and effectively communicating product benefits
Education
Bachelor’s Degree - Journalism
Columbia College
01.2006
Skills
- Client Relationship Management
- Strong analytical and problem-solving skills
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
- Excellent communication and presentation skills
- Detail-oriented
- Operational efficiency
- Ability to derive actionable insights from data
- Experience in team collaboration and training
References
Available upon request
Timeline
Assistant Sales Manager
K&G Fashion Superstore
06.2025 - Current
Membership Service Representative
Planet Fitness
04.2023 - 05.2024
Assistant Manager
DXL Big and Tall
05.2019 - 06.2025
Hardlines Merchandising Apparel Manager
Kohl's Department Store
01.2018 - 04.2019
Marketing Representative
Victory Promotions
11.2014 - 03.2015
Customer Service Manager
Kohl's Department Store
01.2014 - 12.2016
Bachelor’s Degree - Journalism
Columbia College
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