A’mariyah Hilton
Conyers,GA
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
5
5
years of professional experience
Work History
Administrative Assistant to the Director
Fair Care Health Services
11.2022 - Current
- Enhanced director''s productivity by managing schedules, coordinating meetings, and handling travel arrangements.
- Increased efficiency in the workplace by organizing and maintaining an effective filing system for both physical and electronic documents.
- Reduced workload for the director by taking on additional responsibilities such as drafting correspondence, creating presentations, and preparing briefing materials.
- Managed incoming calls professionally, directing inquiries to appropriate personnel or providing relevant information as needed.
- Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.
- Organized and coordinated conferences and monthly meetings.
Lead Guest Service Representative - Seasonal
Marriott
09.2022 - 04.2023
- Providing exceptional customer service to hotel guest during their stay, greeting guest upon entering the hotel, providing directions in the hotel to the guest, checking guest in at the front desk for their stay, delivering meals, towels or necessities to guest rooms upon their request, assisting guest with special request during their stay, problem solving issues for guest, sorting and distributing mail, answering calls, making copies, faxing, data entry, and other duties as assigned.
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Maintained a clean and inviting reception area, reinforcing the hotel''s commitment to excellence in hospitality standards.
- Handled high-pressure situations with professionalism, ensuring seamless operations during peak periods.
- Coordinated with other departments to resolve guest issues quickly, fostering a welcoming atmosphere for all visitors.
- Served as an ambassador for the property by engaging with prospective guests at local events and community gatherings to promote hotel offerings.
- Answered hotel phones with professionalism and directed calls appropriately.
Medical Records Clerk
Fair Care Health Services
02.2021 - 07.2023
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Supported medical staff by providing organized and accurate medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
Administrative Assistant
A-1 AUDIO VISUAL
04.2019 - 11.2022
- Providing exceptional customer service, greeting clients upon entering the building, recruiting new employees, onboarding employees, scheduling interviews, sorting and distributing mail, answering calls, making copies, faxing, data entry for orders, organizing files and other duties as assigned.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
- Scheduled appointments and handled calenders for senior leadership.
- Streamlined office operations by implementing efficient filing systems and managing executive calendars.
- Answered high volume of phone calls and email inquiries.
Education
Associate of Business Administration - Business Administration And Management
University of Phoenix
Tempe, AZ01.2023
High School Diploma -
Salem High School
Conyers, GA05.2021
Skills
- Excellent communication skills
- Great Customer Service
- Ability to grasp new concepts
- Team Player
- Computer Literate
- Ability to multi-task
- Meeting facilitation
- Calendar Management
- Customer Service
Timeline
Administrative Assistant to the Director
Fair Care Health Services
11.2022 - Current
Lead Guest Service Representative - Seasonal
Marriott
09.2022 - 04.2023
Medical Records Clerk
Fair Care Health Services
02.2021 - 07.2023
Administrative Assistant
A-1 AUDIO VISUAL
04.2019 - 11.2022
Associate of Business Administration - Business Administration And Management
University of Phoenix
High School Diploma -
Salem High School
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