Amariyona Lyons
Topeka
Summary
Dynamic team leader and dedicated barista with a proven track record at Machipongo Trading Company, enhancing customer satisfaction and kitchen efficiency. Leveraged exceptional customer service and espresso preparation skills to foster a positive environment and streamline operations. Excelled in multitasking, maintaining high standards of cleanliness, and promoting team collaboration.
Overview
5
5
years of professional experience
Work History
Barista
Machipongo Trading Company
03.2023 - Current
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
- Reduced food waste by closely monitoring inventory levels and utilizing proper storage techniques.
- Managed time to juggle multiple tasks simultaneously with ease.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Transported food items from storage areas to kitchen for prepping.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Followed recipes and chef instructions to prepare food correctly.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Plated and presented food following chef requirements.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Assisted in setting up and breaking down kitchen stations.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Maintained composure and work quality while under stress.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Lifted and carried heavy materials.
- Maintained high personal grooming standards and uniform presentation.
- Monitored food temperature, discarding items not stored correctly.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Pushed, pulled and transported large loads and objects.
Manager
Annotated Hands
01.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
Kitchen Staff
Bnb Deli
07.2024 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Team Leader
Carpe Donuts
06.2021 - 08.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Making and decorating donuts
- Making sandwiches, fries, ice cream.
- Painting, building, catering
Education
Northampton County High School
Eastville, VA06.2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Order taking
- Cash register operation
- Safe food handling
- Beverage preparation
- Excellent memory
- Safe food handling practices
- POS systems
- Food preparation
- Menu memorization
- Hospitality service expertise
- POS system operation
- Coffee machinery
- Professional demeanor
- Quality control
- Performance improvement
- Drink customization
- Espresso preparation
- Food running
- Excellent math skills
- Product upselling
- Ordering procedures
- Sales expertise
- Product displays
- Cooking
- Smoothie making
- Soft selling
- Sandwich preparation
- Basic math
- Multitasking and organization
- Clear communication
- Team collaboration
- Verbal and written communication
- Workflow management
- Physical stamina
- Table setting
- Calm demeanor
- Ingredient restocking
- Menu design
- Coffee brewing
- Coffee and tea expertise
- Hospitality and accommodation
- Front counter maintenance
- Display case merchandising
- Tea expertise
- Positive and professional
- Speedy and efficient
- Dining room maintenance
- Customer service
- Teamwork and collaboration
Timeline
Kitchen Staff
Bnb Deli
07.2024 - 08.2024
Barista
Machipongo Trading Company
03.2023 - Current
Team Leader
Carpe Donuts
06.2021 - 08.2022
Manager
Annotated Hands
01.2020 - Current
Northampton County High School
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