Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jappanjot Singh

Kharar,Punjab

Summary

To have a growth oriented and challenging career, where I can contribute my knowledge and skills to the organization and enhance my experience through continuous learning and teamwork. Ambitious Engineering Intern keen to contribute boundless enthusiasm while expanding personal competencies. Dedicated to absorbing and leveraging new techniques and skills. Ready to positively impact all new and ongoing projects through diligent pursuit of exceptional final products.

Overview

2
2
years of professional experience

Work History

Engineer Trainee

Royal Enfield
Mohali, Punjab
09.2023 - 12.2023
  • Developed engineering plans and drawings for various projects.
  • Assisted in the design of components, systems, and processes to meet customer requirements.
  • Conducted research on new technologies and materials to improve current products.
  • Provided technical support to colleagues with engineering related tasks.
  • Created reports detailing project progress, costs, and timelines.
  • Analyzed system performance data to identify areas of improvement.
  • Researched potential solutions to address identified issues or problems.

Customer Service Executive

Pizza Hut
Mohali, Punjab
11.2021 - 12.2022
  • Provided prompt and courteous service to customers via phone, email, and chat.
  • Resolved customer complaints in a timely manner while maintaining professional attitude.
  • Maintained accurate records of customer interactions, transactions and comments in the database system.
  • Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.
  • Identified opportunities for process improvement within the customer service department.
  • Performed follow-up calls to customers regarding their inquiries or orders.

Education

Diploma in Mechanical Engineering -

Ryat Bahra University
Kharar
03-2023

High School -

Goverment Model Senior Secondary School
Mohali
03-2020

Btech -

Ryat Bahra University
Kharar

Skills

  • Fluid Mechanics
  • Project Management
  • Blueprint Reading
  • Material science
  • Quality assurance understanding
  • Specifications understanding
  • Quality Assurance
  • Product Development
  • Computer Programming

Timeline

Engineer Trainee

Royal Enfield
09.2023 - 12.2023

Customer Service Executive

Pizza Hut
11.2021 - 12.2022

Diploma in Mechanical Engineering -

Ryat Bahra University

High School -

Goverment Model Senior Secondary School

Btech -

Ryat Bahra University

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Jappanjot Singh