Amarjit Amarjit
Moncton,NB
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
American Express, AMEX
2023.09 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Back Office Administrator
Concentrix
2021.01 - 2023.08
- Facilitated seamless workflow for colleagues by managing calendars, scheduling appointments, and organizing travel arrangements.
- Developed proficiency in multiple software applications, including Microsoft Office Suite, for efficient completion of daily tasks.
- Managed vendor relationships, ensuring timely delivery of services while adhering to budgetary constraints.
- Coordinated training sessions for new hires to quickly acclimate them to company culture and procedures effectively.
- Coordinated office events, seminars and meetings for staff and clients.
Technical Support Executive
Prime Asia TV
2019.11 - 2020.05
- Streamlined troubleshooting processes for faster resolution times, improving overall productivity.
- Identified key technology defects to streamline problem resolution.
- Piloted new software tools for remote diagnosis and repair, expediting the resolution process for clients.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed and configured operating systems and applications.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Monitored system performance to identify potential issues.
Education
Post Graduate Diploma - Cloud Computing in Big Data
Lambton College
Toronto05.2020
Bachelor of Arts - Computer Applications
Lyallpur Khalsa College
Jalandhar, Punjab05.2017
Skills
- Customer Service
- Office Administration
- Critical Thinking
- Microsoft Office Suite
- Appointment Scheduling
- Salesforce CRM Software
- Salesforce knowledge
- File Organization
- Office Management
Timeline
Administrative Assistant
American Express, AMEX
2023.09 - Current
Back Office Administrator
Concentrix
2021.01 - 2023.08
Technical Support Executive
Prime Asia TV
2019.11 - 2020.05
Post Graduate Diploma - Cloud Computing in Big Data
Lambton College
Bachelor of Arts - Computer Applications
Lyallpur Khalsa College
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