Summary
Overview
Work History
Education
Skills
Awards
Timeline
Hi, I’m

Amarrie Collins

Los Angeles,California
Amarrie Collins

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
years of professional experience

Work History

Aquatics Division

Locker Room Attendant
06.2018 - Current

Job overview

  • Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
  • Handled hazardous cleaning supplies to remove dirt, dust, grease and film from surfaces according to proper procedures and labeling.
  • Practiced safe work habits, wore protective safety equipment and followed MSDS and OSHA standards to maximize safety and prevent accidents.
  • Ensured smooth transitions between shifts by effectively communicating relevant information to incoming staff members.
  • Demonstrated adaptability during peak hours by multitasking efficiently without sacrificing attention to detail or customer service quality.
  • Maintained facility security by monitoring locker room access and ensuring that only authorized individuals were granted entry.

Ivy Park Senior Living Facilities

Head Housekeeping Supervisor
07.2023 - 12.2023

Job overview

  • Established open communication channels with all team members, promoting a positive work environment.
  • Reduced guest complaints by conducting regular room inspections and addressing issues promptly.
  • Assisted in budget preparation for the housekeeping department, managing expenses efficiently without compromising service quality.
  • Managed deep-cleaning projects during low occupancy periods to maintain overall upkeep of hotel rooms and common areas effectively.
  • Implemented safety protocols for the use and storage of cleaning chemicals, minimizing accidents and incidents on property.
  • Enhanced housekeeping efficiency by implementing updated cleaning procedures and equipment usage techniques.

Ricoh

Field Service Representative
03.2022 - 06.2023

Job overview

  • Responsibilities depended on the site dispatched for coverage
  • Mainly worked in hospitality, office services, and reception for a variety of law firms and insurance companies in need of coverage
  • Commute from each site receiving and assisting in requested tasks.
  • Developed lasting relationships with clients through excellent communication and professionalism.
  • Improved team performance through regular feedback and performance evaluations.
  • Collaborated with cross-functional teams to resolve complex technical issues effectively.
  • Enhanced customer satisfaction by providing timely and efficient field service support.
  • Delivered high-quality services consistently, maintaining client trust and fostering repeat business.

Chick-Fil-A

Front Of House Staff
01.2020 - 12.2021

Job overview

  • Prepare food in adherence to Chick-Fil-A policy and standards, and handle and prepare food in a sanitary manner
  • Keep all work areas clean and sanitized before and after food preparation
  • Work front counter taking accurate orders and handling money/cashiering
  • Also, in charge of making sure the dining area, outside, and bathroom areas are kept clean and sanitized.

Wilson Tax Service, LLC

Administrative Assistant
02.2019 - 12.2019

Job overview

  • Primarily responsibilities are answering the phones, greeting customers, making appointments, filing paperwork, performing data entry, scanning documents, and sorting received mail along with any other tasks that contribute to the function of the office.

Serenity Recuperative Care

Resident Aid
08.2018 - 04.2019

Job overview

  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Improved resident satisfaction by providing compassionate and attentive care.
  • Conducted regular room checks to ensure cleanliness, safety, and overall well-being of residents within the facility.
  • Developed strong relationships with residents'' families by maintaining open lines of communication regarding their loved one''s care and progress.
  • Enhanced resident independence by encouraging self-care tasks within their abilities while still providing necessary assistance when needed.

Education

Alain Leroy Locke HS
Los Angeles, California

Diploma

University Overview

Southwest College
Los Angeles, California

Sociology Course
11.2020

University Overview

Skills

  • Team Work
  • Customer Service
  • Hospitality
  • Time Management
  • Reception
  • Office Services
  • Cleaning
  • Flexibility
  • Punctuality
  • Team player attitude
  • Respectfulness
  • Goal-oriented mindset
  • Cleanliness standards
  • Locker room safety
  • Attention to Detail
  • Multitasking
  • Problem-solving abilities

Awards

Awards
Wingstop (Employee of the Month)

Timeline

Head Housekeeping Supervisor
Ivy Park Senior Living Facilities
07.2023 - 12.2023
Field Service Representative
Ricoh
03.2022 - 06.2023
Front Of House Staff
Chick-Fil-A
01.2020 - 12.2021
Administrative Assistant
Wilson Tax Service, LLC
02.2019 - 12.2019
Resident Aid
Serenity Recuperative Care
08.2018 - 04.2019
Locker Room Attendant
Aquatics Division
06.2018 - Current
Alain Leroy Locke HS
Diploma
Southwest College
Sociology Course

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Amarrie Collins