Amarya Fitzgerald-Sanders
Atlanta,GA
Summary
Dynamic healthcare professional with expertise in HIPAA compliance and patient-focused care. At WellStreet Urgent Care, enhanced workflow and communication, boosting customer loyalty. Proven track record in clinical support and medication stock orders, ensuring timely and accurate dispensing. Skilled in electronic charting and medical terminology, committed to improving patient outcomes.
Offering strong organizational skills and willingness to learn and grow in healthcare setting. Contributes basic understanding of medical terminology and healthcare protocols, combined with strong communication and multitasking abilities. Ready to use and develop administrative and data entry skills in Clinical Service Representative role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Unit Secretary - Pharmacy Tech
WellStreet Urgent Care
01.2025 - Current
- Assisted healthcare staff with administrative tasks, improving workflow and communication.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated communication between medical staff and patients'' families, keeping everyone informed on treatment plans and progress updates.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Enhanced patient care and high medication dispensing rate by accurately processing and dispensing medication orders in a timely manner.
Pharmacy Technician
Walgreen's Pharmacy
05.2024 - 01.2025
- Processed prescription medications accurately and efficiently, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in maintaining inventory levels and restocking medication supplies as needed.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Utilized pharmacy management software to track prescription orders and manage patient records effectively.
- Educated patients on medication usage, side effects, and storage requirements to promote safety.
- Collaborated with healthcare professionals to verify prescriptions and ensure proper dosage instructions.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
Medical Assisting - Healthcare
Herzing University
Sandy Springs, GA10-2025
Skills
- HIPAA compliance
- Patient-focused care
- Clinical support
- Medication stock orders
- Medical terminology
- Direct patient care
- Electronic charting
Certification
- CPhT - Certified Pharmacy Technician
- CNA - Certified Nursing Assistant
- Basic Life Support
Timeline
Unit Secretary - Pharmacy Tech
WellStreet Urgent Care
01.2025 - Current
Pharmacy Technician
Walgreen's Pharmacy
05.2024 - 01.2025
Medical Assisting - Healthcare
Herzing University
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