Amarylis C Garcia
Miami
Summary
Experienced and detail-oriented bilingual professional with a strong background in administrative support, insurance verification, legal assistance, and customer service. Over 10 years of combined experience in medical administration, legal offices, and logistics, including remote work. Skilled in scheduling, billing, data entry, and managing sensitive client information with accuracy and confidentiality. Known for excellent communication, multitasking, and organizational skills. Adept at working in fast-paced environments and delivering high-quality service. Fluent in English and Spanish, with a proven ability to support cross-functional teams and enhance office efficiency.
Overview
17
17
years of professional experience
Work History
Insurance Verification Representative
Extra Medical center
05.2020 - 01.2023
- Remote position
- Billed insurance claims charged entry
- Handled duties on a multi-line switch board
- Provided customer service support to the patient
- Performed administrative task that include scheduling and filing
- Service as accounts, payable/accounts receivable as needed
- Collected and entered payments into office computer system
- Provided collection cost her insurance, companies, and patients when bills were outstanding
Legal Assistant
Law offices of Spencer Morgan
05.2018 - 04.2020
- Provided administrative support to one attorney and for associates
- Maintained client relations with sensitivity and confidentiality
- Performed legal and administrative work for assisting an attorney
- Meant, managed attorneys calendar, including scheduling, hearings trials, and conferences
- Translated for attorney from English to Spanish or other way around Prepared new case, folders with demographic information and assign case managers to cases
- Prepared notice of hearings and depositions for clients
- Responsible for the following duties, prepare review and edit, legal documents, agreements, and general correspondence in an accurate and timely manner
- Organize information for new files, open new files, data entry in all related duties involved in maintaining collection files into the firm’s computer program
- Open the new cases and enter client information into our system, including contact information on cocounsel, opposing attorney, witnesses and defendants
- Keep an organize office information, receivables, and collectibles insurance and tax paperwork in appropriate files and in order
- Track client phone calls foxes in copies for inclusion as disbursements to appropriate client Billings.
Scheduling Coordinator/ insurance verification specialist
CEDA Orthopedics & Interventional Medicine
09.2017 - 03.2018
- Scheduling examinations to IME or office specific system database
- Scheduling and confirming appointment dates and times with physicians offices
- Communicating with clients regarding appointment, scheduling positions, appointment, changes, no-shows, cancellations, and receipt of medical records, and or images
- Coordinated with clients to obtain required medical records prior to examination
- Compliance with HIPAA regulations on education of pain, shins, and patient privacy laws and requirements
- All billing of medical records review requesting payment for appointments
- Responsible to organize incoming patient data answer, phones, relay messages, and maintain workspace
- Billed insurance claims
- Provided customer service support to patients
- Scheduling and filing
- Entering new patient information
American Airlines Cargo warehouse Supervisor
Eulen America/ American Airlines
01.2006 - 08.2017
- Coordinated international and domestic air freight, ensuring safe, handling, and functional operation for the customers flight services
- Assisted management to ensure all targets are achieved and expectations exceeded
- Investigate all incident, safety/security, breaches and service complaints
- Adhere to all TSA,FAA, Airport, airline and air, general safety, and security procedures
- Provided from corrective actions to restore, business integrity, confidence, an outstanding customer satisfaction
- Met with managers to establish feedback, action plans, corrective action and disciplinary action to administer company rules of conduct an affair, and just manner
- Controlling and monitoring of duty staff
- Monitor movement of cargo up to the air slide
- Ensure all import and export traffic are handled in accordance with all the regulations and meant airline safety
- Arrange for special transport of sensitive cargo, such as livestock food or medical supplies
- Oversee mail agents with USPS mail and customer service
- Supervised over 20 employees
- Customer service representative
- Skills. Use customer service, conflict, resolution negotiating skills, time management.
- Answer, telephones, data, entry filing hand, writing invoices to prepare cargo to be shipped. Inspected cargo before it is shipped following FAA.
- Shipping receiving using forklift cranes
- Responsible for all customer complaints on expected to negotiate claims ensuring exponentially customer care is achieved at all times
- Coordinated with logistics manager, to guarantee the correct shipment of dangerous goods and cargo
- Ensure proper documentation for FAA and FAR compliance of cargo import/export freight, including dangerous goods, hazardous materials (HAZMAT)and special emphasis on corrosive transportation
Education
High school diploma - undefined
Miami Coral Park Senior High School
Miami, FLSkills
- Customer service
- Telephone
- Telephone skills
- Scheduling
- Excel
- Microsoft excel
- Microsoft office
- Microsoft word
- Word
- Bilingual
- Filing
- Outlook
- Receptionist
- Data Entry
- Customer Service Skills
- English
- Translation
- Spanish
- Phone Etiquette
- QuickBooks
- Legal Research
- Office Administration
- Typing
- Payroll
- Word Processing
- 10 Key Data Entry
- Clerical Experience
- Legal Drafting
- Accounts Receivable
- Office Management
- Management
- Medical Scheduling
- Insurance Verification
- Warehouse Supervisor Experience
- Calendar Management
- Medical Billing
- Accounts Payable
Languages
English/Spanish - Expert
Additional Information
- Skills
- Quick learner, Microsoft office, Microsoft Word, Customer Service, Microsoft Excel, Office Experince - General, Bilingual (Spanish, English) Both well spoken read and writen, Telephone skills - Basic and Multi lines, Scheduling
Timeline
Insurance Verification Representative
Extra Medical center
05.2020 - 01.2023
Legal Assistant
Law offices of Spencer Morgan
05.2018 - 04.2020
Scheduling Coordinator/ insurance verification specialist
CEDA Orthopedics & Interventional Medicine
09.2017 - 03.2018
American Airlines Cargo warehouse Supervisor
Eulen America/ American Airlines
01.2006 - 08.2017
High school diploma - undefined
Miami Coral Park Senior High School
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