Summary
Overview
Work History
Education
Skills
Websites
Certification
Work Availability
Timeline
Amarylla Ganner

Amarylla Ganner

Redwood City,United States

Summary

A seasoned business administrator, event specialist, and people manager with a proven track record of success. I'm passionate about efficiency, organization, and problem solving, and I'm known as the person to go to for anything. I've been called in to fix a variety of issues, including employee morale and experience, account efficiencies, and contract retention. I'm proud to go above and beyond to develop best-in-class programs and support services for customers and teams.

Overview

21
21
years of professional experience
3
3

Certifications

Work History

Employee & Workplace Experience Manager

Epic for Kids
04.2022 - Current
  • Responsible for the employee experience for 180 hybrid employees in both the US & Canada to increase engagement and continue to be a "best place to work"
  • Managed all communication for orientation, 30-60-90 day trainings, engagement surveys, and off boarding, increasing internal brand awareness and employment experience
  • Calendared all internal events and meetings for CEO & COO, optimizing Executives time in office and with employees
  • Planned internal event program partnering with ERG's to produce an average of 16 in-person and Hybrid events per month, growing participation by 100% with in first 6 months
  • Directly managed Employee Resource Groups planning meetings, marketing, budget tracking, invoicing, and general operational support, increasing programming and and participation
  • Re Designed and launched website for Employee Resource Center, creating a streamlined one stop shop for all employee resources, calendars and policies
  • Created the Philanthropy & Volunteerism program for employees, Epic Together, providing teams regional volunteer activities to participate in
  • Redesigned culinary program including lunchtime catering and office snack programs, garnering rave reviews and increasing in office participation by 40%
  • Managed two office workspaces including vendors, facilities, and landlord relationships. Providing leadership with no concerns about real estate contracts or facilities issues

General Manager, Hospitality and People Services

Bon Appetit Management Company
01.2009 - 01.2011
  • Primarily responsible for the extensive food service and event experience for Googlers at the Mountain View and San Bruno Campuses
  • Managed a staff of 10 direct reports and 150 employees in cafes, campus event services, and our administrative office
  • Business Office Manager including but not limited to overseeing the People Operations (Human Resources, Accounting, Payroll, and Marketing departments)
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Responsible for Cafe and Catering rebranding, Project Managed 4 cafe flips (from concept creation to buildouts and staffing to door opening)

HR Manager & Account Retention Specialist

Bon Appétit Management Company
01.2008 - 01.2009
  • Partnered with the HR Director to travel domestically to accounts of varying sizes and standardize job descriptions across the region
  • Met with management teams and clients to work to improve account performance
  • Identified key issues that were impacting account retention including employee engagement, client satisfaction, and operational efficiency
  • Promoted a culture of continuous learning through the coordination of professional development opportunities and workshops for employees at all levels within the organization.
  • Revamped on-boarding & off-boarding protocols
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.

General Manager, Restaurants and Event Experiences

Bon Appetit Management Company
01.2005 - 01.2008
  • Directed all aspects of operations for multiple large specialty event facilities both the De Young Museum and the Legion of Honor, and their on-site restaurants
  • Organized multiple pre-opening projects, cross-functionally with all departments.
  • Directly supervised the Special Events Department, with an average execution of 425 events/experiences per year

Director of Catering

Bon Appetit Management Company
01.2003 - 01.2005
  • Managed sales and operations for a multi-unit Campus catering operation, Conference Center, Executive Business Center & Cafe
  • Coordinated daily culinary logistics for a 250-person Conference Center, and 10+ individual conference rooms
  • Provided drop-off and full-service catering for up to 50 events daily
  • Worked closely with multiple facilities and production departments (Janitorial, AV/Tech, Security) while coordinating campus-wide delivery schedules
  • Analyzed and reported on weekly financials as well as annual budgeting and revenue forecasting

Education

Bachelor of Arts - Cultural Anthropology

University of California, Santa Cruz, CA

Skills

  • Onboarding & Orientation
  • Employee Engagement
  • Team Building Facilitation
  • Employee Resource Center Management
  • Event Management & Execution
  • Real Estate & Facility Management (FM)
  • ERG & DEI Program Development
  • Project Management
  • Remote and hybrid workspace setup

Certification

  • Project Initiation: Starting a Successful Project - Coursera
  • Foundations of Project Management - Coursera
  • Diverdity & inclusion - EdApp

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Employee & Workplace Experience Manager - Epic for Kids
04.2022 - Current
General Manager, Hospitality and People Services - Bon Appetit Management Company
01.2009 - 01.2011
HR Manager & Account Retention Specialist - Bon Appétit Management Company
01.2008 - 01.2009
General Manager, Restaurants and Event Experiences - Bon Appetit Management Company
01.2005 - 01.2008
Director of Catering - Bon Appetit Management Company
01.2003 - 01.2005
University of California - Bachelor of Arts, Cultural Anthropology
Amarylla Ganner