Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amaryllis James

Arlington,TX

Summary

Experienced Certified Medical Assistant and Phlebotomist transitioning to an Assistant Executive Director role, with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence, leadership, and compliance. Demonstrates ability to manage clinical procedures, coordinate patient care, and ensure regulatory adherence. Skilled in team collaboration, communication, and problem-solving, with a passion for driving organizational excellence. Eager to leverage healthcare expertise and leadership to support the overall operation of facilities in alignment with regulatory standards.

Overview

16
16
years of professional experience
1
1
Certification

Work History

CERTIFIED MEDICAL ASSISTANT/ PHLEBOTOMIST|FLOAT

ARBOR DIAGNOSTICS
07.2019 - Current
  • Contributed to welcoming atmosphere at practice by greeting patients warmly upon arrival, checking them inefficiently, and answering any questions about their visit or overall healthcare needs.
  • Perform 4,000 specimen collections for gestation patients to geriatric patients while operating Outpatient Lab
  • Verify test requisitions, patient identification, and insurance provider utilizing Athena, Beacon, Copia, Epic, Greenway, and Intergy
  • Perform administrative duties (preparing, filing, and organizing patient charts, answering phones, scheduling appointments, follow-ups, and processing payments)
  • Maintain all medical supplies and equipment including keeping them sterilized
  • Packed and prepared samples for specimen shipment and transport
  • Responsible for ordering office supplies to facility
  • Collaborate with client services teams to ensure specimens are received
  • Trained 30 new employees, conducting refresher training on policy updates, opening/closing office.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.

PATIENT SERVICE TECHNICIAN/ CERTIFIED PHLEBOTOMIST

LABCORP
09.2016 - 06.2019
  • Collected 5,000 specimens for drug screens, paternity tests, alcohol tests, etc
  • Performed 10,000 blood collections by venipuncture and capillary techniques from patients of all age groups
  • Processed, prepared, labeled, and stored specimen collections and samples
  • Managed data entry of patient information in accurate and timely manner
  • Processed billing information and collect payments
  • Sent collected specimens to lab for testing and analysis
  • Maintained patient and specimen information logs
  • Knowledgeable about compliance and safety, following standards and procedures.
  • Trained new technicians on standard operating procedures, ensuring consistency across team.

CERTIFIED PHLEBOTOMIST SITE LEAD

QUEST DIAGNOSTIC
09.2010 - 03.2016
  • Trained 30 Field Phlebotomist on specimen collection and results
  • Followed appropriate order of draw for blood collection to minimize cross-contamination
  • Successfully collaborated with co-workers and managed high patient volumes with professionalism and great customer service
  • Promoted patient safety by verifying identification, labeling samples correctly, and cross-checking information with requisition forms.
  • Collected urine samples for drug screens and chain-of-custody cases
  • Open and Close Office, submitted travel expenses to management in timely manner.
  • Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
  • Improved patient comfort by employing efficient and gentle phlebotomy techniques.

LEAD MOBILE EXAMINER|PHLEBOTOMIST|MEDICAL ASSISTANT

MEDIX STAFF SOLUTIONS
06.2008 - 06.2010
  • Contributed to positive work environment by maintaining strong interpersonal skills and fostering collaboration between mobile examiner team.
  • Performed 2,000 patient assessments and medical history reviews
  • Collected 2,000 urine samples and venipunctures for blood samples
  • Measured and obtained patient's vital signs (pulse rate, blood pressure, height, weight)
  • Operated and monitored EKG machines for accurate heart assessments
  • Scheduled appointments and performed follow-up calls and data entry promptly
  • Charted, copied, faxed, filed all patient documents and necessary documents daily
  • Provided outstanding patient care in comfort of patient's homes.
  • Contributed to team success by participating in training sessions and sharing best practices with colleagues.
  • Collaborated with other healthcare professionals to ensure comprehensive approach to patient care during mobile examinations.
  • Collected blood samples following laboratory protocols and regulations.

Education

Associate of Applied Science - Business Administration

Tarrant County Community College
Arlington, TX
06.2024

Medical Assistant, Phlebotomy -

Illinois School of Health Careers
Chicago, IL
06.2006

Skills

  • Scheduling appointments
  • Specimen Collection
  • Conflict Resolution
  • CPR/AED
  • Electronic Medical Records
  • Diagnostic Procedures
  • Patient Relations
  • Quality Control, Organizational skills
  • Excellent Interpersonal Skills
  • Administrative duties
  • Worked in both PSC, IOP
  • Willing to travel

Certification

  • NHT CPT (Certified Phlebotomy Tech)
  • R2G8L5Q7

Timeline

CERTIFIED MEDICAL ASSISTANT/ PHLEBOTOMIST|FLOAT

ARBOR DIAGNOSTICS
07.2019 - Current

PATIENT SERVICE TECHNICIAN/ CERTIFIED PHLEBOTOMIST

LABCORP
09.2016 - 06.2019

CERTIFIED PHLEBOTOMIST SITE LEAD

QUEST DIAGNOSTIC
09.2010 - 03.2016

LEAD MOBILE EXAMINER|PHLEBOTOMIST|MEDICAL ASSISTANT

MEDIX STAFF SOLUTIONS
06.2008 - 06.2010

Associate of Applied Science - Business Administration

Tarrant County Community College

Medical Assistant, Phlebotomy -

Illinois School of Health Careers

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