Amaryllis Williams
Carthage,NC
Summary
Dynamic professional with extensive experience in Administrative Office work, excelling in data entry and customer service. Proven ability to enhance operational efficiency through effective report generation and team collaboration. Recognized for maintaining high standards of care while fostering positive relationships with patients and staff. Current Notary Public with a commitment to excellence.
Overview
24
24
years of professional experience
Work History
Processing Assistant
The County of Moore
Carthage, NC
01.2019 - Current
- Executed routine clerical tasks, including filing, photocopying, typing, and mailing correspondence.
- Answered inquiries from customers and staff regarding processing procedures.
- Entered customer information into database accurately and efficiently.
- Provided administrative support to managers and other personnel as required.
- Assisted public in identifying required services through application review.
- Collaborated with state and local agencies on environmental health initiatives.
- Resolved customer inquiries promptly while maintaining high standards of service.
- Conducted daily data entry using Microsoft Excel and Access software applications.
- Generated reports based on defined criteria to support decision-making processes.
- Entered accounts payable into MUNIS and forwarded relevant documentation to Health Department.
- Logged all issued permits into MUNIS, scanning documents for digital records.
Auxiliary Manager
Sandhills Children's Center
Southern Pines, NC
08.2015 - 01.2019
- Organized orientation sessions for new employees to ensure smooth onboarding experience.
- Conducted background checks and reference checks on potential hires.
- Created interview questionnaires, job descriptions and advertisements, pre-screening protocols and post-interview assessments.
- Facilitated orientation sessions for new hires.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Assisted in developing menus according to seasonal availability of ingredients as well as customer preferences.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Made sure classrooms were fully staffed daily, and brought in substitutes when needed.
- Created spreadsheets and maintained budgets, overseer of CACFP for reimbursements for food program.
Private Duty Certified Nursing Assistant
Self Employed Services
Carthage, NC
01.2009 - 08.2015
- Assisted in preparation of meals according to dietary requirements or preferences of clients.
- Monitored vital signs, such as blood pressure, pulse rate, respiration rate, and temperature.
- Helped clients maintain good hygiene by providing skin care services like shaving and nail care.
- Assisted with transfers from bed to wheelchair and other mobility devices.
- Observed changes in client condition or behavior and reported any concerns to supervisor or nurse on duty immediately.
- Encouraged independence among patients while ensuring safety at all times during daily activities.
- Provided companionship by engaging in conversation with clients or playing games and cards.
- Accompanied patients on outings such as trips to the grocery store, bank or doctor's office.
- Assisted with meal planning based on nutritional needs identified by dietitian and nutritionist.
- Communicated effectively with family members regarding health status of their loved one.
Patient Care Technician
Moore Regional Hospital
Pinehurst, NC
06.2001 - 01.2009
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Provided direct patient care and assistance to healthcare team members.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Updated patient demographic information in the system in a timely manner.
- Ensured that all incoming referrals are processed correctly before admission.
- Assisted physicians in completing paperwork related to discharge orders or transfers.
- Performed clerical duties such as photocopying, faxing documents and sorting mail.
- Entered data into electronic health record systems accurately and efficiently.
- Coordinated activities between departments such as admissions and laboratory tests.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Communicated with patients with compassion while keeping medical information private.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Education
Certificate of Technical Studies - Certified Nursing Assistant II
Sandhills Community College
Pinehurst, NC05-2001
Certificate of Technical Studies - Certified Nursing Assistant I
Central Carolina Community College
Sanford, NC10-2000
Some College (No Degree) - Human Services
Sandhills Community College
Pinehurst, NCSkills
- Data entry
- Microsoft Excel
- Database management
- Report generation
- Customer service
- Administrative support
- Notary Public
- Conflict resolution
- Team collaboration
- Microsoft Excel proficiency
- Teamwork and collaboration
- Positive attitude
References
References available upon request.
Timeline
Processing Assistant
The County of Moore
01.2019 - Current
Auxiliary Manager
Sandhills Children's Center
08.2015 - 01.2019
Private Duty Certified Nursing Assistant
Self Employed Services
01.2009 - 08.2015
Patient Care Technician
Moore Regional Hospital
06.2001 - 01.2009
Certificate of Technical Studies - Certified Nursing Assistant II
Sandhills Community College
Certificate of Technical Studies - Certified Nursing Assistant I
Central Carolina Community College
Some College (No Degree) - Human Services
Sandhills Community College
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