Amaryllis "Amy" Pagan
DeLand,USA
Summary
Hardworking and experienced Benefits Manager and HR Professional with over 8 years of experience in human resources management, recruitment, employee relations, and comprehensive benefits administration. Proven expertise in managing benefits programs and processes, ensuring compliance, and enhancing employee satisfaction through strategic benefits planning. Extensive experience in updating benefit enrollments, managing payroll deductions, and terminating benefits with accuracy and compliance. Strong background in payroll systems, HR compliance, and performance management.
Overview
9
9
years of professional experience
Work History
Human Resources Manager
Nascient
01.2022 - Current
- Act as a primary point of contact for employees regarding HR and benefits inquiries
- Collaborate with leadership to drive organizational strategy, including workforce planning and employee engagement initiatives
- Administer benefit enrollment changes during new hire onboarding, open enrollment periods, and qualifying life events
- Ensure proper setup of payroll deductions for employee benefits and resolve any discrepancies with deductions or enrollments
- Manage HR compliance, employee relations, and benefits administration policies, including transitions and terminations of benefits
Human Resources Manager
VirtuOx
01.2020 - 01.2022
- Managed benefits programs, including medical, dental, vision, wellness, life insurance, 401(k), and disability plans for over 150 employees
- Administered payroll through Paycor and ADP Workforce Now, ensuring accurate deductions for benefits
- Led open enrollment processes, updated employee benefit elections, and coordinated communication with vendors to ensure seamless benefits coverage
- Conducted offboarding processes, including terminating benefits, issuing COBRA notifications, and reconciling payroll deductions for final payouts
- Certified HIPAA Privacy Officer, ensuring compliance with privacy regulations regarding employee health information
Senior HR Generalist
Unipharma, LLC
01.2019 - 01.2020
- Oversaw benefits enrollment and administration, ensuring accuracy in benefits setup and deductions during onboarding and life event changes
- Collaborated with payroll teams to ensure seamless integration of benefit changes and accurate deductions
- Coordinated the termination of benefits for departing employees, including notifications and COBRA processing
- Partnered with corporate teams on training and development related to employee benefits programs
HR Generalist
Borden Dairy
01.2017 - 01.2019
- Administered payroll and managed benefits for 300 employees across multiple locations, ensuring accurate and timely benefits deductions
- Conducted benefits training during new hire orientations and annual open enrollment, assisting employees in understanding their benefits options
- Managed offboarding processes, including benefit terminations and the transition to COBRA coverage
- Regularly updated and audited employee benefits records to ensure compliance and accuracy
Human Resources Coordinator
Oakley Transport Inc
01.2016 - 01.2017
- Processed payroll and supported benefits administration for health insurance, disability, and 401(k) plans, including setting up and terminating benefits
- Audited payroll records to ensure accurate deductions and compliance with benefits regulations
- Assisted employees with benefit enrollment updates, resolving discrepancies, and addressing coverage concerns
HR Assistant (Internship)
Oakley Transport Inc
01.2016 - 01.2016
- Updated employee benefits records and managed onboarding tasks, including initial benefit enrollments
- Assisted with terminating benefits and maintaining compliance with COBRA regulations
Education
Master of Business Administration (MBA) - Human Resource Management
Warner University
Lake Wales, FL01.2018
Bachelor of Arts - Human Resource Management & Business Management
Warner University
Lake Wales, FL01.2016
Skills
- HR policies and procedures
- Employee relations
- Benefits Administration
- Human resources operations
Personal Information
Work Permit: Authorized to work in the U.S. for any employer.
Languages
Spanish
Native or Bilingual
Timeline
Human Resources Manager
Nascient
01.2022 - Current
Human Resources Manager
VirtuOx
01.2020 - 01.2022
Senior HR Generalist
Unipharma, LLC
01.2019 - 01.2020
HR Generalist
Borden Dairy
01.2017 - 01.2019
Human Resources Coordinator
Oakley Transport Inc
01.2016 - 01.2017
HR Assistant (Internship)
Oakley Transport Inc
01.2016 - 01.2016
Bachelor of Arts - Human Resource Management & Business Management
Warner University
Master of Business Administration (MBA) - Human Resource Management
Warner University
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