Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amasian Conley

Ogunquit,ME

Summary

After the many years of working in the restaurant industry I’ve learned how to and enjoyed creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus in stressful situations and high-volume environments. I would say that I am a dependable retail associate with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. I’ve worked in childcare before as a babysitter and nannying but I’ve learned a lot from being at the daycare. I am dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness. I am an Infant Teacher which has made me well-versed in keeping babies fed, well-rested and cared for. Good at building positive relationships with parents and keeping work areas clean, neat and sanitized. After all the experience that I’ve had with these jobs, I have learned that I do have a nurturing, compassionate desire to take care of people. To help them get better and to accommodate with what they want and need.

Overview

6
6
years of professional experience

Work History

Daycare Teacher

Building Blocks Early Learning Center
01.2024 - Current
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Kept classroom and feeding areas clean, neat, and safe.
  • Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
  • Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
  • Developed strong relationships with parents to foster trust and open communication regarding their child''s wellbeing.
  • Used proper sanitizing techniques for toys, surfaces, and equipment.
  • Promoted development of social, emotional, and communication skills in infants.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Provided thorough documentation of each child''s day-to-day activities, achievements, concerns, or incidents for both internal records and parental review upon request.

Retail Sales Associate

Sweats Of Ogunquit
07.2023 - Current
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Front of House Wait Staff Member

Barnacle Billy’s
07.2021 - 07.2023
  • Collaborated with kitchen staff to ensure accurate order preparation and prompt delivery of meals.
  • Maintained clean and organized work areas, contributing to a comfortable and enjoyable atmosphere for patrons.
  • Increased repeat business by developing rapport with regular customers and remembering their individual preferences.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Handled high-pressure situations gracefully, resolving issues promptly while maintaining composure and professionalism.

Front of House Staff Member

M.C. Perkins Cove
04.2018 - 05.2022
  • Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
  • Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.

Education

High School -

Wells High School
Wells, ME
05.2020

Skills

  • Cleaning and sanitation
  • Health and safety
  • Customer Service
  • Caring and Understanding
  • Parent-Teacher Communication
  • Decision-Making
  • Nutrition
  • Accurate record keeping
  • Problem-Solving
  • Cleanliness
  • Food safety awareness
  • Handling Complaints
  • Professional Appearance
  • Order Accuracy
  • Teamwork and Collaboration

Timeline

Daycare Teacher

Building Blocks Early Learning Center
01.2024 - Current

Retail Sales Associate

Sweats Of Ogunquit
07.2023 - Current

Front of House Wait Staff Member

Barnacle Billy’s
07.2021 - 07.2023

Front of House Staff Member

M.C. Perkins Cove
04.2018 - 05.2022

High School -

Wells High School
Amasian Conley