Amatullah Mumford
New York
Summary
Experienced customer service professional with a strong background in communication, leadership, and multitasking. Demonstrates ability to enhance customer satisfaction and drive sales through effective relationship building and efficiency. Committed to continuous learning and delivering exceptional service to foster repeat business.
Overview
6
6
years of professional experience
Work History
Rental sales agent
Avis Budget car rental
11.2023 - Current
- Assist customers with car reservations, ensuring a smooth and efficient process
- Consult with customers on their Avis rental needs, providing tailored solutions
- Maximize revenue by actively offering additional products and services
- Overcome customer objections through effective communication and problem-solving
- Achieve measurable results in customer satisfaction and sales performance
- Eager to learn and adapt quickly, consistently meeting deadlines and maintaining a high level of punctuality and reliability
Generalist/Receptionist
MedRite Urgent Care
08.2023 - 02.2024
- Ensure smooth daily operations and administrative support, enhancing clinic efficiency
- Assist with client needs, ensuring comfort and satisfaction in housing arrangements
- Distribute hygiene supplies, maintaining high standards of cleanliness and health
- Facilitate patient check-ins and manage front desk operations, improving workflow
- Coordinate schedules and address inquiries, maintaining a seamless clinic environment
Courier Driver
Sherman Abrams Lab
03.2023 - 11.2023
- Collected specimens from doctors' locations, ensuring timely pickups and deliveries
- Efficiently managed specimen transportation, ensuring timely delivery and adherence to safety protocols, enhancing operational reliability
- Executed precise specimen handling and delivery, maintaining strict temperature control and compliance with medical standards
- Worked closely with medical staff to coordinate specimen pickups, fostering strong relationships and improving service reliability
Front Desk Receptionist
Willkie Farr & Gallagher
06.2019 - 07.2022
- Provided customer service and was involved in training new team members each month
- Attended meetings and executive committee meetings to ensure policy regulations was upto firm standards and understood by employees
- Made sure lawyers and partners meetings was on time and ensure paperwork was completed in time
Education
Business management - undefined
Business management college
New York, NY01.2025
Skills
- Customer service (Experienced)
- Communication skills
- Leadership (Skillful)
- Multitasking (Experienced)
- Efficiency (Experienced)
- Relationship building (Experienced)
Timeline
Rental sales agent
Avis Budget car rental
11.2023 - Current
Generalist/Receptionist
MedRite Urgent Care
08.2023 - 02.2024
Courier Driver
Sherman Abrams Lab
03.2023 - 11.2023
Front Desk Receptionist
Willkie Farr & Gallagher
06.2019 - 07.2022
Business management - undefined
Business management college
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