Amauri Rodriguez
Bridgeport,CT
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Debt Collector
Receivable Performance Agency
07.2020 - 02.2021
- Conducted 60+ outbound calls daily to clients regarding outstanding balances
- Negotiated payment plans and settlements with customers
- Maintained detailed records of calls, agreements, and account updates
- Demonstrated strong communication and persuasion skills in high-pressure situations
- Managed difficult conversations while maintaining professionalism and compliance
- Applied problem-solving skills to resolve account disputes and payment issues
- Ensured compliance with company policies and debt collection regulations
- Built rapport with clients to increase payment success rates
- Time management in high-volume call environment
- Data entry and account tracking using internal systems
Stocker
Dollar General
07.2019 - 09.2019
- Stocked shelves efficiently to ensure product availability and visibility.
- Organized merchandise displays to enhance customer shopping experience.
- Assisted in maintaining store cleanliness and safety standards.
- Collaborated with team members to restock items promptly during peak hours.
- Monitored inventory levels to identify restocking needs proactively.
- Implemented best practices for product placement and rotation to reduce waste.
- Maintained effective team member communication.
- Improved customer satisfaction by promptly locating items and providing product information.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
Machine Operator
Prime Line
06.2017 - 08.2017
- Print customer logos on shirts and stainless steel cups
- Reported any machine malfunctions or safety issues to the supervisor.
- Assisted machine operators using safety practices
- Loaded and unloaded items from machine conveyors.
- Conducted routine maintenance checks on equipment to ensure optimal performance.
- Operated machinery safely and efficiently to meet production demands.
- Monitored production processes and identified areas for improvement.
- Collaborated with team members to enhance workflow and productivity.
- Adhered to safety protocols and quality standards during operations.
- Maintained accurate records of machine settings and production outputs.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Education
Associate of Science - Liberal Studies
Fairfield University Bellarmine
Bridgeport, CT05.2025
Politics Major
Fairfield University
Fairfield, CT05.2027
Flight School
Elon Aviation
Burlington, NC08.2022
High School Diploma -
Bassick High School
Bridgeport, CT05.2019
Skills
- Social Media Management (content creation, engagement, basic analytics)
- Microsoft PowerPoint & Presentation Design
- Microsoft Word & Document Formatting
- Research & Data Analysis
- Public Policy & Political Analysis
- Written Communication (reports, essays, policy briefs)
- Team Collaboration & Group Projects
- Customer Service & Public Interaction
- Administrative Support (filing, data entry, document handling)
- Professional Email & Communication Etiquette
- Debt recovery strategies
- Call center experience
Languages
Spanish
Native or Bilingual
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration
- Hiking
- Historical Exploration
- I like trying new recipes and food trends
Timeline
Debt Collector
Receivable Performance Agency
07.2020 - 02.2021
Stocker
Dollar General
07.2019 - 09.2019
Machine Operator
Prime Line
06.2017 - 08.2017
Associate of Science - Liberal Studies
Fairfield University Bellarmine
Politics Major
Fairfield University
Flight School
Elon Aviation
High School Diploma -
Bassick High School