Amaury Hawkins
Brooklyn,NY
Summary
Hospitality professional with proven track record in maintaining high standards of cleanliness and customer service. Recognized for effective collaboration with team members and ability to thrive under changing demands. Known for strong interpersonal skills and reliability.
Overview
5
5
years of professional experience
Work History
Restaurant Busser/Host
Red Lobster
Brooklyn, NY
03.2026 - Current
- Maintained cleanliness and organization of the dining area to enhance guest experience.
- Assisted servers by promptly clearing and resetting tables for efficient service.
- Ensured proper stocking of supplies to maintain operational flow throughout shifts.
- Adhered to health and safety regulations while performing daily cleaning tasks.
- Monitored dining area for guest needs, providing assistance as required for satisfaction.
- Greeted and seated guests, ensuring prompt and courteous service.
- Managed reservation system to optimize seating arrangements and minimize wait times.
Theatre Usher/Cashier
Regal Cinemas
Brooklyn, NY
07.2022 - 03.2026
- Monitored auditorium environments for safety and comfort of guests.
- Assisted patrons with seating arrangements and ticket validations.
- Provided information on movie schedules and theater amenities.
- Collaborated with team members to ensure timely entry and exit of audiences.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Trained new cashiers on operational procedures and customer service standards.
- Welcomed customers and helped determine their needs.
Cleaning Assistant
SYEP
Brooklyn, NY
06.2021 - 08.2021
- Assisted in inventory management, ensuring adequate supply levels for cleaning tasks.
- Handled equipment, chemicals, and materials properly and with caution.
- Scrubbed and sanitized toilets and trash cans to maintain a healthy environment.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
Education
High School Diploma -
Midwood High School
Brooklyn, NYSkills
- Teamwork
- Floor cleaning
- Physical stamina
- Table resetting
- Excellent teamwork
- Sanitation practices
- Sanitation practices
- Clear communication
- Effective communication
- Customer relations
Timeline
Restaurant Busser/Host
Red Lobster
03.2026 - Current
Theatre Usher/Cashier
Regal Cinemas
07.2022 - 03.2026
Cleaning Assistant
SYEP
06.2021 - 08.2021
High School Diploma -
Midwood High School