Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Amaya Andrews

Milwaukee,Wisconsin

Summary

I offer a positive attitude and excellent customer service skills. I understand the importance of maintaining the cleanliness and aesthetic of a store and can do so. I am dedicated to creating a welcoming atmosphere and ensuring customer satisfaction. I am a quick thinker who can save a situation from negative to positive, I can preform trusted transactions such as returns, exchanges, online orders, and special orders. I am also educated on how to check and manage inventory.

Overview

3
3
years of professional experience

Work History

Cashier & Stocker

Pet Supplies Plus
06.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Addressed customer needs and made product recommendations to increase sales.
  • Oversaw daily store operations, ensuring a clean, organized, and visually appealing retail space.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Picked and packed order items.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Stocked shelves to match planogram images and instructions.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Education

High School Diploma -

Shorewood High School
Milwaukee, WI
06-2024

Skills

  • Excellent customer service
  • Great work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Money handling skills
  • Team collaboration
  • Reliability and punctuality
  • Cash register operation
  • Written and verbal communication
  • Professionalism and courtesy
  • Conflict resolution
  • Product restocking
  • Refunds and exchanges

Accomplishments

  • Completed manager training program.
  • Trained and mentored over 5 employees.
  • Became asset at work place for over 3 years
  • Fully accomplished in every training program in work place
  • Helped with store brand sales being met
  • Received customer review online about my exceptional customer service
  • Put in charge of stocking, cleaning, organizing, checking expiration dates, and tracking inventory on stores dog bakery display cases

Languages

English

Timeline

Cashier & Stocker

Pet Supplies Plus
06.2022 - Current

High School Diploma -

Shorewood High School