Amaya Benavides
Houston,TX
Summary
Dynamic leader with proven expertise in team motivation and customer service excellence, honed at Clean Juice and other notable companies. Skilled in food preparation and inventory management, I excel in creating engaging customer experiences and boosting team efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Houston, TX
09.2023 - Current
- Making sure to collaborate with team members to ensure efficient workflow and high-quality service during peak hours.
- Always utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- I operated cash registers to process customer payments.
- I've trained new baristas on company policies and procedures regarding food handling standards, and safety.
- Consistently maintained high cleanliness levels, organization, storage, and sanitation of food and beverage products to ensure quality!
- Making sure to greet and communicate with customers to take beverage orders and offer recommendations based on taste preferences.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
Shift Leader
Rush Bowls
Houston, USA
04.2023 - 09.2023
- I'm tasked with customer service duties, food preparation, and money handling
Assistant Manager
Clean Juice
Houston, USA
08.2022 - 05.2023
- As an assistant manager, I'm responsible for invoicing, placing Fresh Point and Sysco orders, and responsible for overseeing my team
- I'm also required to accurately and warmly take orders
- As well as briskly make healthy related food items such as Acai bowls, smoothies, juices, and food prep
Student Engagement Ambassador
Ruffalo Noel Levitz
Denton, USA
09.2021 - 12.2021
- Call alumni and prospect students of Texas Woman's University
- Inspires life-long engagement via phone, text, and personalized video
- Raise monetary support, fostering a positive and long-lasting relationship with alumni and friends as well as update demographic information
- Provide up-to-date information about TWU events and news
Receptionist
Flower Vault Photography Studio
11.2020 - 05.2021
- I helped customers sign in, cash handling, and photography
Education
Some College (No Degree) - Human Resources
Lone Star College System
Jersey Village Highschool -
Skills
- Communication skills
- Food Preparation
- Inventory counts
- Team-building activities
- Shift leadership
- Sales and upselling
- Staff training and development
- Invoicing
- Customer service
- Cash handling
- Microsoft Office
- Phone etiquette
- Team motivation
- Team leadership
Certification
Food Handler Certification
Timeline
Barista
Starbucks
09.2023 - Current
Shift Leader
Rush Bowls
04.2023 - 09.2023
Assistant Manager
Clean Juice
08.2022 - 05.2023
Student Engagement Ambassador
Ruffalo Noel Levitz
09.2021 - 12.2021
Receptionist
Flower Vault Photography Studio
11.2020 - 05.2021
Some College (No Degree) - Human Resources
Lone Star College System
Jersey Village Highschool -
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