Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Amaya Castillo

Folsom,CA

Summary

Detail-oriented and experienced amigurumi maker with 3+ years of hands-on crochet experience, specializing in Woobles pattern construction and kit execution since 2023. Experienced in crocheting other pattern designs and able to spot an AI generated pattern easily. Seeking a Pattern Tester position at The Woobles, with a commitment to upholding Woobles brand aesthetic, correctness and the Woobles tradition of easy and fun pattern making.

Overview

5
5
years of professional experience

Work History

Sales Associate

Build A Bear Workshop Inc
10.2023 - 06.2025
  • Assisted guests with bear-building process, product selection, and personalized accessory recommendations.
  • Processed transactions accurately using point-of-sale system and handled cash, card, and gift payments.
  • Maintained engaging store presentation through merchandising, replenishment, and floor recovery tasks.
  • Explained product features, promotions, and customization options to support informed purchasing decisions.
  • Resolved customer concerns promptly while preserving a positive shopping experience and store standards.
  • Upheld cleanliness, organization, and inventory readiness across sales floor and backroom areas.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
  • Created product ideas for corporate design review and production.

Pet Sitter

Neighbors
05.2021 - Current
  • Managed feeding and fresh water, for guinea pigs, cats, dogs, hamsters and fish with consistent care routines.
  • Monitored behavior, appetite, and health changes, reporting concerns to owners promptly.
  • Maintained clean living areas, and bedding to support pet hygiene.

Education

Current Intentions - Studio Arts/Marketing/Communication

William Jessup University
Rocklin, CA
06-2028

General Education - Arts

Folsom Lake College 2024-2025
Folsom, CA

High School Diploma - General Studies

Dublin High School
Dublin, Ca
05-2024

Skills

  • Point-of-sale management
  • Product recommendations and suggestive selling
  • Positive report with customers of all ages
  • Merchandise display building to maintain brand aesthetic
  • Maintain store stock and appearance
  • Product and marketing knowledge
  • Policy and procedure adherence
  • Professional and friendly
  • Proficient in Google Workspace (Gmail, Drive, Docs, Sheets, Slides, Hangouts) for remote teamwork and task management Krita and Photoshop
  • Adapts to new technology easily
  • Punctual and reliable
  • Attention to detail
  • Brand representation

Interests

  • Cooking and baking
  • Music
  • Road Trips and travel
  • Volunteering
  • Crochet using various patterns and yarns
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Crafting and Creating using unusual mediums
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Exploring with different creative mediums, like crochet, needle felting, ceramics and remaking dolls
  • Happy Woobler since 2023

Timeline

Sales Associate

Build A Bear Workshop Inc
10.2023 - 06.2025

Pet Sitter

Neighbors
05.2021 - Current

Current Intentions - Studio Arts/Marketing/Communication

William Jessup University

General Education - Arts

Folsom Lake College 2024-2025

High School Diploma - General Studies

Dublin High School
Amaya Castillo