Amaya Childress
Martinsville,VA
Summary
Motivated and friendly individual seeking a remote Customer Service/work from home role. Eager to learn, provide excellent customer support, and help clients find the right solutions. Strong communication skills and a positive attitude to contribute to a growing team.
Overview
7
7
years of professional experience
Work History
Program Leader/Assistant
Boys and Girls Club
Martinsville, VA
01.2022 - Current
- Developed and led engaging educational and recreational activities for children aged 6–12.
- Provided mentorship and support to children, fostering a positive and safe environment.
- Communicated regularly with parents to update them on their child’s progress and participation.
- Worked in the office as an assistant making sure everything was filed correctly in alphabetical order , data entry, taking calls , scheduling appointments and interviews, taking payments from parents , & more.
Lead Teacher
King’s Academy
01.2020 - 01.2022
- Designed and implemented lesson plans to support the cognitive and social development of preschool-aged children.
- Supervised classroom activities to ensure a safe and nurturing learning environment.
- Collaborated with parents and staff to address individual student needs.
Cashier
McDonald’s
01.2019 - 01.2020
- Maintained cleanliness and organization in the work area.
- Gained strong teamwork and communication skills in a fast-paced environment.
- Provided excellent customer service by accurately processing orders and handling payments.
Education
No Degree - Early Childhood Education
Patrick & Henry Community College (P&HCC)
High School Diploma - undefined
Magna Vista High School
05.2021
Skills
- Customer Service & Relationship Building – Strong ability to understand client needs and provide excellent service
- Sales & Persuasion – Skilled in recommending solutions and guiding customers to the best options
- Communication & Active Listening – Clear, professional communication with customers to build trust and satisfaction
- Problem-Solving & Conflict Resolution – Ability to handle customer concerns and find effective solutions
- Organization & Time Management – Efficient in managing tasks, following up on leads, and maintaining records
- Adaptability & Quick Thinking – Capable of adjusting to different customer needs and handling challenges professionally
Timeline
Program Leader/Assistant
Boys and Girls Club
01.2022 - Current
Lead Teacher
King’s Academy
01.2020 - 01.2022
Cashier
McDonald’s
01.2019 - 01.2020
High School Diploma - undefined
Magna Vista High School
No Degree - Early Childhood Education
Patrick & Henry Community College (P&HCC)